Lead Hardware Service Analyst - Hybrid Data-Driven Ops

Co-op Digital
Manchester, UK
15 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Working hours
Regular working hours

Tech stack

Microsoft Excel Data Analytics

Job description

Co-op Digital in Manchester is seeking a Lead Service Analyst to drive reliability and performance of hardware services used by colleagues and customers. You’ll analyse service data, manage supplier performance, and shape improvements across laptops, phones, and store scanners.

Requirements

The role blends data insight, governance and collaboration with Service Managers, engineers and suppliers. The ideal candidate has ITSM/Service Operations experience, strong analytical skills and proficiency with Excel, #J-18808-Ljbffr

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