Data Center Resident Field Engineer

• Serve as the on-site resident engineer for day-to-day hardware break/fix on HPE ProLiant (DL/ML/BL series), Apollo (2000/6500/s6500 or similar liquid-cooled platforms), and MSA storage systems
• Diagnose and resolve hardware failures: DIMMs, CPUs, drives, power supplies, NICs, RAID/HBA controllers, backplanes, and system boards
• Perform component-level replacement and RMA processing in coordination with HPE support and the client’s ticketing/CMMS system
• Support and maintain direct liquid cooling (DLC) infrastructure on Apollo systems - cold plates, manifolds, quick-disconnects, coolant distribution units (CDUs), leak detection, and fluid quality checks
• Execute firmware/BIOS updates and manage system health via HPE iLO, OneView, and Smart Storage Administrator tools
• Perform rack-and-stack, cabling (power, network, fiber), and physical installs/decommissions as needed
• Conduct root cause analysis on recurring hardware failures and document findings
• Maintain accurate asset records, serial number tracking, and inventory of spare parts/FRUs
• Follow strict data center safety, ESD, and change management protocols, including work during approved maintenance windows
• Escalate complex issues to HPE support/engineering and coordinate vendor dispatches when required
• Provide shift handoff documentation and status reporting to client stakeholders

Our client is seeking an experienced Data Center Resident Field Engineer to provide dedicated on-site hardware break/fix support for a mission-critical compute environment. This role serves as the primary point of contact for hardware incident response, component replacement, and preventive maintenance across HPE ProLiant rack/blade servers, HPE Apollo liquid-cooled high-density compute systems, and HPE MSA storage arrays. The ideal candidate has hands-on experience in enterprise or HPC data center environments and is comfortable working with direct liquid cooling (DLC) infrastructure., * 3+ years of hands-on hardware break/fix experience in an enterprise or hyperscale/HPC data center environment

• Direct hands-on experience with HPE ProLiant servers (installation, diagnostics, component replacement)
• Experience with HPE Apollo systems and liquid-cooled/DLC infrastructure (cold plates, CDUs, manifolds)
• Experience with HPE MSA storage arrays (disk replacement, controller diagnostics, firmware)
• Proficiency with HPE iLO, OneView, and related management/diagnostic tools
• Working knowledge of RAID configurations, storage protocols (SAS/SATA/NVMe), and networking basics (copper/fiber cabling)
• Ability to lift/rack heavy equipment (50+ lbs) and work in a data center environment (noise, temperature-controlled spaces)
• Strong documentation habits and ticketing system experience (ServiceNow, Remedy, or similar)

• Ability to pass background check and site-specific security clearance/badging requirements Preferred Qualifications

• HPE certifications (ASE, ATP, or equivalent)
• Experience with GPU-dense compute platforms (NVIDIA HGX/Blackwell or similar) in liquid-cooled environments
• Familiarity with data center infrastructure management (DCIM) tools
• Prior experience in a dedicated/resident engineer model supporting a single enterprise client

Physical Requirements

• Ability to work in a raised-floor data center environment, including exposure to cold aisle/hot aisle temperature variance
• Ability to stand, kneel, and lift equipment for extended periods

This opportunity offers benefits offerings designed to support your health, financial well-being, and long-term career growth. Employees have access to medical, dental, and vision insurance, along with pet insurance and a 401(k) retirement savings plan. Additional offerings include a Health Savings Account (HSA), AD&D insurance, The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.

Advantage Technical connects top- talent in technology, engineering, and technical fields with forward-looking companies.