IT SYSTEMS ENGINEER

• Manages computer systems on a day-to-day basis as it pertains to security, reliability, backups, file management, system accounting, hardware maintenance, and software maintenance.
• Provides both desktop and server support within the city to ensure their proper functioning.
• Implements established network and security protocols; suggest changes and improvements to City’s network and security protocols.
• Coordinates and installs various types of computer hardware and software systems including evaluation of vendors along with various levels and types of hardware and software available.
• Researches and recommends the purchase of software and hardware, licenses, renewals, and updates.
• Creates/updates documentation of City IT systems and procedures.
• Designs and implements new projects for the city as requested.
• Supports mobile telephones.
• Attends seminars to stay informed and updated with technology trends.
• Receives and/or reviews various records and reports such as billing invoices, Help Desk work orders, e-mail, city budget, expenditure reports, and job logs.
• Serves as technical consultant for staff in determining computer-related needs including hardware and software, networking capability, and other special system configurations.
• Performs general administrative/office duties as required, including typing reports and correspondence, entering and retrieving computer data, copying and filing documents, sending and receiving faxes, answering the telephone, etc.
• Ensures professionalism and exceptional customer service during all interactions while performing job representing the City of Greer.
• Performs other appropriate duties as assigned.

Do you have a valid Driver’s License license?, Do you have experience in Server virtualization?, Do you have a Bachelor’s degree?, * Bachelor’s degree in information technology, Computer Science, Information management, or another related field.

• Five (5) years of progressively responsible IT engineering experience, or an equivalent combination of experience and training.
• Must possess and maintain a valid state driver’s license with an acceptable driving history.
• Skills:
• Good problem solving and decision-making skills.
• Ability to understand and analyze complex issues.
• Strong networking knowledge with a focus on Cisco products, switch configuration, and maintenance.
• Knowledge of Microsoft server, client operating systems, and Active Directory.
• Experience with configuration and administration of Microsoft O365 environment.
• General understanding of internet protocols including DNS, SMTP, IMAP, and HTTP.
• Basic TCP/IP troubleshooting knowledge.
• Installation and troubleshooting of desktop client applications.
• Ability to use appropriate tools to identify and remove malware, spy-ware and viruses.
• Installation, configuration and maintenance of enterprise backup solutions.
• Strong understanding of Client/Server hardware configurations including redundancy and RAID architectures.
• Knowledge of wireless products.
• Knowledge and experience configuring and administering a VMWare environment.

Pulled from the full job description

• Tuition reimbursement
• Health insurance
• Retirement plan
• Vision insurance
• Dental insurance
• Flexible spending account
• Life insurance, Hours: 8:00 AM to 5:00 PM, M-F; with additional hours as needed

Salary: Minimum $37.65 hourly; dependent on experience

In addition to a competitive base pay, we currently offer comprehensive benefits package that includes health, prescription, vision, dental insurance (at no cost for employee coverage based on full participation in Wellness Program), life insurance, long-term disability, vacation and sick leave, paid holidays, tuition reimbursement, FSA, EAP, Education Incentive Pay, and a defined benefit retirement plan (South Carolina Retirement System).

The City of Greer is an Equal Opportunity Employer. ADA requires the City to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

Mental & Physical Demands - ADA Guidelines

Instructions: Indicate the level of mental and physical demand required for the position by marking C, F, O, or N/A next to each item.

Definitions:

C - Constantly (More than 66% of the time; 5.5+ hours/day)

F - Frequently (33%-66% of the time; 2.5-5.5 hours/day)

O - Occasionally (Up to 33% of the time; 0-2.5 hours/day)

N/A - Not Applicable