Sr Advisor - Technology Services (Memphis TN or Coppell TX)

The Senior Advisor, Technology Services plays a critical role in driving a culture of collaboration and integrated strategy across ITS, the ALSAC enterprise, and external partners. This leader is responsible for shaping and executing operational strategy within a designated focus area while ensuring alignment with enterprise priorities.

This role is highly cross-functional, requiring strong relationship-building, strategic thinking, and the ability to translate complex business needs into scalable technology-enabled solutions. The Senior Advisor will proactively identify opportunities, manage risks, and lead efforts that connect teams, ideas, and initiatives to deliver measurable business outcomes.

A key aspect of this role includes advancing AI and automation adoption- as a strategic partner who can identify high-value opportunities, guide pilot efforts to production, and lead change management to ensure successful adoption., * Serve as a trusted advisor to ITS leadership and business stakeholders, translating business needs into technology strategies aligned with enterprise goals

• Represent business partners in conversations with senior leadership regarding strategic priorities, revenue goals, and operational needs
• Build strong relationships across all levels of the organization to drive alignment and shared outcomes, * Facilitate collaboration across teams, ensuring integrated solutions that meet enterprise needs
• Connect initiatives, teams, and stakeholders to deliver cohesive strategies and operational plans
• Partner with business and IT leaders to design, test, and implement scalable, efficient processes

Operational Strategy & Continuous Improvement

• Lead the execution of operational strategies within your focus area (e.g., IT governance, business process integration, technology services)
• Drive a culture of continuous improvement, adaptability, and responsiveness to changing business needs
• Establish and reinforce organizational norms, behaviors, and ways of working that support success

AI & Automation Enablement

• Identify opportunities where AI and automation can enhance business processes and improve outcomes
• Partner with technical teams to move AI/automation solutions from pilot to production
• Define success metrics and monitor performance to ensure AI investments deliver measurable value
• Lead change management and stakeholder engagement to drive adoption and sustainability, * Identify, assess, and mitigate risks related to business operations and technology initiatives
• Develop and implement strategies to ensure continuity, compliance, and operational resilience
• Leverage data and analytics to inform decisions, uncover trends, and optimize performance, * Serve as a leader across ITS and enterprise initiatives, both internally and with external partners
• Use influence, strong communication, and organizational awareness to drive clarity, alignment, and commitment
• Ensure ITS vision and strategy are effectively communicated and understood across stakeholders

Key Focus Areas

• Strategic Business & Technology Advisory: Align business needs with scalable technology strategies
• Product & Platform Roadmap Alignment: Ensure business priorities are reflected in roadmaps
• Cross-Functional Integration: Deliver connected, enterprise-wide solutions
• Fundraising & Business Domain Expertise: Align technology with operational and fundraising outcomes

Do you have experience in Stakeholder relationship building?, Do you have a Bachelor’s degree?, * 7+ years of experience in fundraising, IT operations, communications, supplier management, or a related field

• Demonstrated progression in leadership responsibilities, including strategic planning, budgeting, and organizational development
• Strong business acumen with the ability to bridge business and technology
• Practical understanding of AI and automation use cases in business environments
• Experience driving cross-functional initiatives and influencing without direct authority
• Strong communication and presentation skills, with the ability to simplify complex concepts
• Proven ability to manage ambiguity, navigate organizational dynamics, and drive results
• Bachelor’s degree in Business Administration, Management, Information Systems, Communications, or related field

Pulled from the full job description

• Paid parental leave
• Parental leave
• Health insurance
• Paid time off
• Dental insurance
• Adoption assistance
• 401(k) 7% Match, * Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)
• 401K Retirement Plan with 7% Employer Contribution
• Exceptional Paid Time Off
• Maternity / Paternity Leave
• Infertility Treatment Program
• Adoption Assistance
• Education Assistance
• Enterprise Learning and Development