Analyst Support Officer

The growth of Electronic Monitoring (EM) as a tool within the Criminal Justice system, to protect the public and support the supervision of offenders in the community continues to drive expansion across the service. The current caseload of individuals being monitored is in excess of 28,000 though forecast to rise to 40,000 over the next 3 years. With increasing caseloads, the introduction of new monitoring technologies and evolving service requirements, the Electronic Monitoring team is expanding.

As part of this growth, new Analyst Support Officer posts are being introduced within the Electronic Monitoring Contract Management permanent team structure. These roles will provide essential analytical and administrative support to help ensure the service delivers high-quality assurance and management information. Working as part of a developing team, you will contribute to the collection, validation, analysis and reporting of data, helping colleagues to make informed decisions and drive service improvements.

The successful candidate will be responsible for maintaining accurate records and information systems, producing regular reports and management information, identifying emerging trends, and supporting the delivery of payment, performance and operational assurance activities across the service. You will work closely with a range of internal and external stakeholders, responding to information requests and ensuring data is accurate, reliable and presented in a meaningful way., The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on ‘modernised’ terms in their current post or onto ‘unmodernised’ MoJ terms if they are on ‘unmodernised’ terms at their current post. Details will be available if an offer is made.

Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS’ Flexible Working policy.

If you are a current NPS employee, this vacancy may be available on a Loan basis for up to 2 years. Applications are invited from suitable qualified staff.

The Loan/Secondment is subject to the approval of the selected candidate’s Business Unit, which should be obtained before confirmation of appointment., A sift based on the lead behaviour, Managing a Quality Service, may be held if a large number of applications are received. If a large number of applications remain after the initial sift, your application will be progressed to a full sift, where all behaviours will then be considered. Behaviours Application Form Question Word Limit 250 Communicating and Influencing Making Effective Decisions Managing a Quality Service Working Together

Interview stage assessments

Interview Dates To be confirmed Behaviours Communicating and Influencing Making Effective Decisions Managing a Quality Service Working Together Strengths Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed please click here. Level of security checks required DBS Standard

We are looking for individuals with strong organisational and analytical skills, excellent attention to detail and the ability to work accurately with large volumes of information. You will be confident using the full Microsoft Office suite, including Excel, Word, PowerPoint, Outlook and Teams. Strong Excel skills are particularly important, with experience of working with spreadsheets, formulas, filtering, sorting, data validation and producing reports and dashboards. The ability to interpret data, identify trends and present information clearly to a variety of audiences will be key to success in the role.

As Electronic Monitoring continues to evolve, this is an excellent opportunity for individuals who enjoy working with data, have strong attention to detail, and are motivated by using information to support better outcomes across a nationally important service.

The national salary is £34,440, London salary range is £37,872 - £39,658. Your salary will be dependent on your base location, Candidates are reminded that to be eligible for this campaign; you must still be employed as a civil servant at the point of accepting the role. If you resign or your Fixed Term contract ends before you are made and accept an offer, you will become ineligible and you will be withdrawn from the process.

We may request the successful candidates to go through SC, but this is not a requirement of recruitment, it would be discussed in future and if the candidate refused or rejected, we could accommodate.

In short there is an area of work within the team that requires SC. Having all staff vetted provides us with contingency if/when additional support is required.

The base location of the team is on site with the field supplier in Warrington (WA3 7PB)

Whilst this is a national role and can be based at any HMPPS/MoJ office that meets the 60% office attendance requirement, regular travel to Warrington will be required to meet with the supplier and colleagues., Annual Leave

-The holiday year runs from 1 March. If you work a non standard work pattern your leave entitlement may be expressed in either hours or days as appropriate. Leave entitlement is calculated on a pro-rata basis and you will be advised of your actual entitlement on appointment. If you were appointed internally and your leave was previously calculated in days, this will continue to be the case.

Bank, Public and Privilege Holidays

-You are entitled to 9 days (66 hours 36 minutes) in recognition of bank, public and privilege holidays.

Pension

-The Civil Service offers a choice of two pension schemes, giving you the flexibility to choose the pension that suits you best.

Work Life Balance

HM Prison & Probation Service (HMPPS) is keen to encourage alternative working arrangements. Work life balance provides greater opportunities for staff to work more flexibly wherever managers and establishments can accommodate requests to do so. HMPPS offers flexible working subject to completion of a satisfactory probationary period and NVQ

Season Ticket Advance

-After two months’ service, you’ll be eligible to apply for a season ticket advance to purchase a quarterly or longer-period season ticket for travel between home and your place of work

Childcare Vouchers

For any moves across the Civil Service may have implications on your ability to carry on claiming childcare vouchers

Training

HMPPS is committed to staff development and offers a range of training and development opportunities, including areas such as Equality and Diversity, Dealing with Challenging Behaviour, Suicide Prevention and Anti Bullying Programmes

-There are opportunities to access promotion programmes and HMPPS provides a variety of training appropriate to individual posts

-All staff receive security and diversity training and an individual induction programme into their new roles

Eligibility

-All candidates are subject to security and identity checks prior to taking up post

-All external candidates are subject to 6 months probation. Internal candidates are subject to probation if they have not already served a probationary period within HMPPS

-All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

• To Transformative Business Services (0345 241 5358 (Monday to Friday 8am - 6pm) or e mail moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk);
• To Ministry of Justice Resourcing team (resourcing-management-office@justice.gov.uk);
• To the Civil Service Commission (details available here)

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

For more information on applying for a role as a candidate with a disability or long-term condition, please watch our animated videos.

Diversity & Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy.

A Great Place to Work for Veterans

The “Making the Civil Service a Great Place to work for veterans” initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces. For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are ‘at risk of redundancy’.