Senior IT Systems Specialist

• Lead our side of vendor-led platform migrations across identity, endpoint security and service management, directing delivery partners, making the technical calls, and landing each cutover cleanly.
• Bring order and momentum to fast-moving programmes, keeping change on track as priorities shift.
• Spot manual bottlenecks across Enterprise Technology and design smarter, automated workflows for user provisioning, licence management, compliance reporting and support triage.
• Build with scripting, no-code or workflow tooling as appropriate, and own solutions end-to-end so they are documented, monitored and understood by the whole team.
• Keep our core systems, including identity, endpoint, SaaS and security tooling, reliable, secure and well-administered as the business grows.
• Bring a security-aware lens to everything we build, with monitoring and error handling that fails visibly, not silently.
• Translate technical detail into plain, useful language for non-technical colleagues and keep people informed throughout the process.

Technologies:

• AI
• Bash
• Support
• n8n
• Python
• Security
• Zapier

• Weve solid hands-on experience running IT in a startup or scaleup, with an IT manager or senior sysadmin background fitting well.
• Around 5-6 years of experience is a good guide, though mindset and problem-solving matter more than the exact number.
• Weve led our side of at least one platform migration, such as identity, security tooling or service management, where we directed vendors and owned the outcome.
• Were confident and hands-on with Google Workspace in a Google-first environment.
• We have an automation-first mindset and a track record of building things that genuinely reduced repetitive work.
• We can explain technical things simply and clearly to non-technical colleagues.
• Were energised by change, shifting priorities and ambiguity.
• We write clear documentation and hold ourselves to a high standard without being prompted.
• Bonus points, but not required, for hands-on experience with modern identity platforms such as Okta, Entra ID or JumpCloud, especially Okta Workflows.
• Bonus points, but not required, for scripting with Python or Bash, or integration and automation platforms like n8n, Zapier or Workato.
• Bonus points, but not required, for exposure to endpoint security or EDR tooling.
• Bonus points, but not required, for understanding of IT security frameworks such as ISO 27001.
• Bonus points, but not required, for thoughtful use of AI tools.
• Bonus points, but not required, for a background in high-growth tech or edtech environments.

We are Multiverse, the upskilling platform for AI and tech adoption, and we have partnered with 1,500+ companies to deliver learning that is transforming todays workforce. Our apprenticeships help people of any age and career stage build critical AI, data and tech skills, and our learners have driven $2bn+ ROI for employers through improved productivity and measurable performance. In April 2026, we announced $70 million in strategic funding led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. With a valuation of $2.1bn, we are Europes first EdTech double unicorn. We have a strong operational footprint, 800+ employees, and ambitious plans to keep scaling. This is a full-time hybrid role based in London, within our Engineering department, and we offer a high-impact, collaborative environment with real ownership from day one, a clear path to grow, and benefits including 27 days of holiday plus additional days off, private medical insurance, a cashback scheme, life insurance, gym membership, wellness resources, hybrid working, work-from-anywhere days, and a space to connect with weekly catch-ups and seasonal celebrations.

last updated 37 week of 2026