Network Infrastructure SpecialistTechnology & Critical Infrastructure

• Identify, troubleshoot, and resolve credential issues across network devices and server infrastructure - SNMP, SSH, WMI, WinRM, and related protocols
• Manage and validate access to network and hosting environments to ensure complete infrastructure scanning coverage
• Triage and diagnose connectivity and authentication errors across routers, switches, firewalls, load balancers, and server platforms
• Collaborate with network and hosting teams to maintain accurate credential stores and access policies
• Support service graph connector configurations to ensure proper data flow from infrastructure sources
• Manage and optimize discovery schedules to align with maintenance windows and scanning requirements
• Document credential management processes, known infrastructure issues, and resolution procedures
• Provide subject matter expertise on network topology, device configurations, and server environments
• Support broader ServiceNow Modernization program objectives as needed

• Strong network infrastructure expertise - routers, switches, firewalls, load balancers, and enterprise device management
• Strong server and hosting environment experience - Windows Server, Linux/Unix, VMware, and Hyper-V
• Deep understanding of network protocols including SNMP v1/v2c/v3, SSH, Telnet, WMI, WinRM, and NetBIOS
• Hands-on experience with credential management across diverse network and server device types
• Experience troubleshooting connectivity and authentication issues in enterprise-scale, heterogeneous environments
• Familiarity with IP address management, network segmentation, and firewall rules that impact device accessibility
• Experience with infrastructure discovery or asset scanning tools; CMDB concepts and CI classification a plus
• Scripting skills in PowerShell or Python
• Background in ITIL-aligned processes; ServiceNow ITOM Visibility (Discovery) experience is a bonus but not required
• CompTIA Network+ or equivalent certification
• Able to work independently, triage issues, and escalate appropriately

Network Infrastructure SpecialistTechnology & Critical Infrastructure$80.00 per hourMonday-Friday, 8:00am-5:00pmWesterville, Ohio (onsite)Contract - October 1-December 31, 2026 Why You’ll Love This Job:

• $80/hr for a defined, focused 3-month engagement - strong compensation for a well-scoped project
• Work onsite at a globally recognized leader in critical digital infrastructure - a Fortune 500 organization with a serious technical environment
• Contribute directly to a ServiceNow Modernization program - meaningful, visible work with a clear mission