Cisco Certified Network Associate

Our client is looking for a Network Operations Engineer for a 6-month+ contract. You will handle the day-to-day health and maintenance of our office networks: monitoring, routine changes, hardware upkeep, ticket resolution, and hands-on migration support. You will work closely with our senior network engineer, who will provide technical direction, escalation support, and context on our environment., Network Health and Monitoring

• Perform daily health checks across all office sites using available monitoring tools.

• Respond to and triage monitoring alerts; escalate to the senior network engineer when issues exceed scope.

• Track open issues, document findings, and maintain accurate ticket status in Jira.

• Flag patterns or recurring issues to the senior engineer for root-cause investigation.

Routine Network Changes

• Execute approved switch port configurations, VLAN assignments, and access changes.

• Manage DHCP reservations, IP assignments, and related network provisioning tasks - including working within Linux-based environments and DHCP platforms.

• Support printer, IoT, and endpoint onboarding, including port config, MAC-based reservations, and VLAN placement.

• Process change requests through proper channels (GitHub PRs, Ansible workflows, change tickets) with guidance from the senior engineer.

Hardware and Physical Maintenance

• Perform on-site inspections of network equipment in our Brooklyn office and coordinate with remote site contacts.

• Reseat, replace, or escalate hardware issues (switches, APs, power supplies, fan modules) based on monitoring alerts.

• Assist with device inventory, asset tracking, and physical labeling.

Migration and Project Support

• Pre-stage switch and AP configurations in Meraki Dashboard and Cisco platforms ahead of scheduled maintenance windows.

• Assist with validation testing during and after cutovers: connectivity, VLAN forwarding, uplinks, and critical service checks.

• Be available to support after-hours maintenance windows on a scheduled basis (not on-call - planned in advance).

• Document configuration changes and outcomes in shared runbooks after each maintenance event.

Documentation and Knowledge Building

• Maintain and improve runbooks for common network tasks, triage procedures, and site-specific configurations.

• Capture resolution steps in Jira tickets to build an institutional knowledge base.

• Support handoff documentation so operational knowledge is retained beyond the contract period., Linux Triage Github Ansible Operations Management Cisco Meraki Reservations Change Control Issue Tracking Asset Tracking Site Inspection Change Requests Network Switches IT Infrastructure Business Valuation Network Monitoring Validation Testing Workflow Management Networking Hardware Network Engineering Network Provisioning Full Stack Development Network Administration Command-Line Interface Institutional Knowledge Business Transformation Internet Of Things (IoT) Troubleshooting (Problem Solving) Virtual Local Area Network (VLAN) Cisco Certified Network Associate Cisco Certified Network Professional Dynamic Host Configuration Protocol (DHCP) +0

Linux Triage Github Ansible Operations Management Cisco Meraki Reservations Change Control Issue Tracking Asset Tracking Site Inspection Change Requests Network Switches IT Infrastructure Business Valuation Network Monitoring Validation Testing Workflow Management Networking Hardware Network Engineering Network Provisioning Full Stack Development Network Administration Command-Line Interface Institutional Knowledge Business Transformation Internet Of Things (IoT) Troubleshooting (Problem Solving) Virtual Local Area Network (VLAN) Cisco Certified Network Associate Cisco Certified Network Professional Dynamic Host Configuration Protocol (DHCP), This is an ideal role for someone with 1-3 years of experience who has a solid networking foundation who is looking to grow in a real enterprise environment, work alongside an experienced engineer, and take ownership of meaningful operational work from day one., * 3-5 years of experience in a network operations, network administration, or IT infrastructure role.

• Hands-on experience with:

o Layer 2 switching: VLANs, trunk/access ports, port configuration, basic STP awareness.

o DHCP: reservations, scopes, lease management; familiarity with Linux-based DHCP platforms (Kea DHCP experience is a strong differentiator).

o Wireless: basic AP management, connectivity troubleshooting, understanding of WLCs or cloud-managed platforms.

o Network monitoring tools: alert triage, dashboard review, basic log reading.

• Working knowledge of Linux - comfortable navigating a Linux environment, reviewing logs, and executing commands at the CLI.

• Familiarity with Cisco Catalyst, Meraki, or equivalent switching platforms.

• CCNA required; active pursuit of CCNP or equivalent strongly preferred.

• Comfortable working in a ticketing system (Jira or equivalent) to manage and document work.

• Able to work on-site in Brooklyn and handle physical network hardware.

• Clear communicator - able to escalate issues with context, not just symptoms.

• Able to follow change control procedures and documented processes accurately., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.