Solutions Architect

• Lead technical discovery across IT, facilities, network, and executive stakeholders; translate power, space, density, cooling, network, and compliance requirements into a defensible colocation design.
• Design solutions across cabinet, cage, private suite, and build-to-suit configurations; incorporate cross-connects, meet-me-room interconnection, remote hands, and services as appropriate.
• Own the technical narrative in customer site tours, executive briefings, and RFP defense sessions.
• Author solution diagrams, floor plans, one-line electrical / cooling narratives, bills of materials, Statements of Work, and the technical response for RFI / RFP submissions in partnership with facilities engineering.

Deal leadership and commercial impact

• Partner with Account Executives as the technical co-owner of the opportunity; build pursuit strategy, competitive positioning, and close plans together.
• Build TCO and total-cost-of-occupancy models comparing Ark to on-prem, cloud, and competitor colocation options; quantify customer value and justify Ark pricing.
• Protect margin, design standards, and deliverability: negotiate non-standard requests, density exceptions, and custom builds with facilities engineering and operations leadership.
• Push engineering on the essence of each deal solution, constructively challenging assumptions to land the best outcome for the customer, the standard, and the business.

Technical authority and cross-functional leadership

• Serve as the internal SME on colocation, power and cooling, interconnection, and data center operations for the sales organization.
• Maintain a dotted-line relationship with critical facilities engineering, design and construction, network engineering, and operations; represent the customer voice into capacity planning and product decisions.
• Contribute to reusable reference designs, capacity models, and enablement content that scale across the sales team.
• Mentor Account Executives and junior technical resources on colocation solutioning, tour execution, and executive-level facility conversations.

Market presence

• Represent Ark at industry events, customer advisory sessions, and partner briefings; lead the technical portion of executive tours across Ark facilities.
• Build relationships with network carriers, cloud on-ramp providers, systems integrators, and consulting firms that influence colocation decisions., Customer-facing and travel-intensive. Expect 30-50% travel across the assigned region, including regular time on-site at Ark facilities to lead customer tours and design defense sessions.

• 7+ years in pre-sales solutions architecture, data center engineering, or critical facilities consulting, with direct exposure to the sales cycle.
• A track record of shaping and closing multi-megawatt colocation opportunities in retail, enterprise, or wholesale segments.
• Strong working knowledge of data center electrical and mechanical systems: UPS, generators, PDUs, ATS, switchgear, chilled water, DX, evaporative and rear-door cooling, and containment strategies.
• Fluency in interconnection: cross-connects, meet-me rooms, dark fiber, IP transit, SD-WAN, and cloud on-ramps to AWS, Azure, Google Cloud, and Oracle.
• Familiarity with data center standards and certifications: Uptime Institute Tier ratings, ANSI/TIA-942, SOC 2, HIPAA, PCI, and relevant environmental and energy programs.
• Executive-level presence: you can lead the room, defend a design under competitive pressure, and hold the line on standards without losing the deal., * Bachelor’s degree in Electrical, Mechanical, or Computer Engineering; Computer Science; or equivalent experience.
• Industry credentials such as Uptime Institute ATD / ATS, BICSI DCDC, CDCP / CDCS / CDCE, or PE licensure.
• Experience supporting AI / HPC deployments, high-density and liquid cooling designs, or build-to-suit engagements.
• Prior work with hyperscale, wholesale, or large enterprise colocation customers.

TOOLS YOU’LL USE

• Salesforce for opportunity, quote, and pipeline hygiene, plus modern sales engineering tooling (CPQ, DCIM, diagramming, collaboration).
• Microsoft: strong Excel, PowerPoint, and Visio (or equivalent) for capacity, TCO, and design documentation.

Competitive base salary plus performance-based variable compensation tied to quota attainment, and bookings. Full benefits, 401(k) with company match, and long-term incentive participation where applicable. Final offer reflects experience, skills, and market location.