Full Stack Development

Answering inbound mortgage servicing calls.

-Assisting customers with mortgage payments and payment processing.

-Explaining escrow changes, tax increases, insurance impacts, and monthly payment adjustments.

-Responding to questions regarding loan balances, interest rates, and account status.

-Researching customer accounts and resolving servicing issues.

-Updating customer information within servicing systems.

-Navigating multiple databases while documenting conversations in real time.

-Processing service requests and loan maintenance activities.

-Coordinating with internal servicing, escrow, and operations teams as needed., Business Metrics Technical Issues Account Management Project Management Program Management Financial Planning Performance Metric Contract Management Revenue Recognition Medical Prescription Proposal Development Portfolio Management Contract Negotiation Enovia (PLM Software) Drawing Interpretation Technical Documentation Employee Assistance Programs Enterprise Application Software Customer Relationship Management Enterprise Document Management System +0

Google Project Management Test Technician Aerotek

Hopkins, SC*On-Site

HVAC Aviation Operations Hand Tools Switchgear Blueprinting Wiring Diagram Detail Oriented Health Advocacy Customer Service Assembly Drawing Electrical Wiring Artificial Intelligence Industrial Construction Employee Assistance Programs +0 Training Manager Westinghouse Electric

Hopkins, SC*On-Site

Auditing Teamwork Budgeting Operations Leadership Management Governance Innovation Benchmarking Nuclear Fuel System Safety Accountability Adult Education Team Leadership Customer Service Business Metrics Physical Science Quality Auditing Training Delivery Project Management Performance Metric Technical Training Business Objectives Compliance Auditing Medical Prescription Instructional Design Regulatory Compliance Workforce Development Operational Excellence Leadership Development Requirements Management Organizational Development Employee Assistance Programs Environment Health And Safety Continuous Improvement Process +0 Login | JoinContact

Multitasking Team Oriented Microsoft Word Mortgage Loans Interest Rates Microsoft Excel Multilingualism Customer Service Microsoft Outlook Business Valuation Payment Processing Organizational Skills, Minimum 3 years of call center experience.

-Bilingual in Spanish and English.

-Strong customer service experience.

-Experience working in a high-volume inbound environment.

-Ability to type and document information while on calls.

-Experience navigating databases and multiple applications simultaneously.

-Proficiency with Microsoft Word, Excel, and Outlook.

-Strong multitasking and organizational skills.

-Team-oriented mindset.

-Passion for helping customers and solving problems.

-Stable work history with demonstrated tenure. Job Type & Location, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors., Hopkins, SC*On-Site

Billing Teamwork Invoicing Marketing Operations Management Innovation Forecasting Nuclear Fuel Communication System Safety Accountability Product Lining Microsoft Excel Demand Planning Customer Service

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.