Full Stack Development

• Provide quality Customer Service to the patients and visitors courteously and promptly
• Receive and handle 70+ calls per day to schedule appointments for physical, office and sick visits, consults, hospital follow ups, annual wellness exams and CDL exams across defined medical specialties.
• Maintain knowledge of individual physicians’ scheduling requirements and preferences
• Collect pertinent details and communicate effectively to create concise tasks to clinical team members.
• Apply Patient Experience Tenants and provide exceptional care by achieving one-call resolution through expert scheduling capabilities, in a courteous and professional manner.
• Research and troubleshoot scheduling/operational challenges, taking all necessary steps to resolve and ensure full resolution. Report issues to the Leadership team and proactively make recommendations/suggest solutions.
• Participate in weekly huddles and team meetings for updates and refreshers on call center processes, procedures and systems.
• Provide patient support and respond to requests for information in a courteous and timely manner
• Performs related work as required, Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Patient Scheduler TEKsystems

Dallas, TX*Remote

Scheduling Operations Leadership Communication Customer Service Business Valuation Full Stack Development Call Center Experience Business Transformation Medical Practice Experience Troubleshooting (Problem Solving) +0 Material Expeditor Aerotek

SAP ERP Planning Teamwork Aviation Scheduling Operations Leadership Data Entry Purchasing Procurement

• High School Diploma / GED OR equivalent experience
• Must have 1+ year of call center phone experience
• Ability to work full-time, Monday - Friday between 8:00am - 6:00pm EST. It may be necessary, given business need, to work occasionally overtime or weekends., * 2+ years of experience in a medical practice environment, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors., Self-Starter Communication Data Analysis Accountability Prioritization Cycle Counting Report Writing Detail Oriented Business Acumen Microsoft Excel Time Management Problem Solving Network Routing Health Advocacy Microsoft Office SAP Applications Critical Thinking Crisis Management Expediting Orders Production Process Materials Planning Progress Reporting Production Planning Production Schedule Inventory Management Operational Excellence Shipping And Receiving Artificial Intelligence Discounts And Allowances Material Flow Management Inventory Control Systems Data-Driven Decision Making Enterprise Resource Planning Employee Assistance Programs Cross-Functional Coordination Continuous Improvement Process Material Requirements Planning

Billing Scheduling Operations Communication Professionalism Business Valuation Laboratory Testing Setting Appointments Full Stack Development Call Center Experience Communication Channels Business Transformation +0 Login | JoinContact

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.