Infrastructure Engineer: MuleSoft/CRM Support

We are looking for a general Infrastructure Engineer to provide infrastructure support for a MuleSoft and CRM integration program. The engineer will manage network connectivity, file movement, security configurations, environments, monitoring, and infrastructure-related troubleshooting., * Provide infrastructure support for MuleSoft integrations and CRM-connected applications.

• Configure and troubleshoot network connectivity, firewalls, ports, DNS, routing, VPNs, proxies, load balancers and certificates.
• Support secure file-transfer processes and connectivity between internal and external systems.
• Coordinate environment readiness across development, testing, staging and production.
• Manage service accounts, access controls, keys, certificates, secrets and infrastructure configurations.
• Troubleshoot infrastructure, network, connectivity and performance issues affecting MuleSoft interfaces and CRM processes.
• Support deployment, release, change-management and production-readiness activities.
• Build infrastructure monitoring, dashboards, health checks and actionable alerts.
• Participate in bridge calls, incident investigation, root-cause analysis and corrective actions.
• Maintain infrastructure diagrams, configuration documents, operational procedures and support runbooks.
• Work closely with MuleSoft, CRM, cloud, network, security, database and application teams., Network engineer (infrastructure Support & AV) Houston, TX - Onsite Monday-Friday - On-call support required Open for recruit & contract Ideal Candidate: Network Engineer w…
• 1 month ago +

• Strong hands-on infrastructure and production-support experience.
• Good knowledge of enterprise networking, firewalls, DNS, VPNs, proxies, load balancers and TLS certificates.
• Experience supporting file movement, SFTP or managed file-transfer solutions.
• Experience supporting cloud or hybrid application environments.
• Understanding of middleware and API-based integration environments.

Hands-on observability experience covering infrastructure metrics, application logs, dashboards and alerts. * Strong troubleshooting and cross-team coordination capabilities.

• Willingness to work in the EST time zone.

Preferred skills:

• Experience supporting MuleSoft Anypoint Platform.
• Experience supporting Salesforce or another enterprise CRM platform.
• Knowledge of API gateways, OAuth, service accounts and secrets management.
• Experience with AWS, Azure or Google Cloud.
• Experience with Splunk, Datadog, Dynatrace, Grafana, New Relic or similar platforms.

Donato Technologies Inc. is a trusted IT staffing, consulting, and software development partner headquartered in Dallas, Texas. We support clients across industries by understanding their unique business needs and delivering tailored technology and workforce solutions. Our focus is on connecting the right talent with the right opportunity-ensuring clients receive dependable, skilled professionals and candidates receive meaningful career growth and support. We work closely with small to mid-sized organizations to provide flexible, high-quality services that drive performance, innovation, and long-term success.