Computer Operator 1

This position is primarily responsible for monitoring applicable shift processing activities and related end-user activity in a 24/7 processing environment and ensuring a balanced and effective operating systems environment. The incumbent completes daily processing logs and checklists, prints and delivers required reports and forms and operates and maintains peripheral equipment, as required, including tape drives, hard drives, cd/dvd drives, printers and consoles., Performs file transfers using various delivery methods and utilities providing Tier 1 support including initial recipient of departmental calls and emails for requests and issues. Performs routine requests and troubleshooting and escalates to Technology management as appropriate.

Uses basic analysis and math skills and may be involved in solving some issues. Follows production checklist through shift assignment. Is responsible for daily operations of Unisys mainframe per shift assignment. Escalates issues and anomalies.

Exhibits attention to detail, completes all assigned tasks and escalates issues and anomalies. Completes daily checklist and assigned operational logs. Documents work and procedures related to computer operations.

Completes tasks and checklists independently with oversight from manager or Lead Computer Operator. Receives direction from manager or Lead Computer Operator with schedule. Participates in scheduled rotation and is required to meet availability requirements per schedule. Performs other related duties as assigned.

Has significant impact with production mainframe and peripheral processing systems. Follows change control procedures. Has internal contact with end users, computer operations management and the entire Technology organization. Has minimal external contact, only authorized by management.

Performs other related duties and projects as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.

F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position, Appropriate Unisys and Fiserv virtual training modules with manager approval.

High School or GED

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:

0

Skills Required to Perform the Primary Responsibilities of this Position:

Excellent communication skills, both written and verbal

Excellent organizational, analytical and interpersonal skills

Ability to work and multi-task in a fast paced environment

Detail-oriented

Excellent customer service skills

Associates degree preferred. General knowledge of PC, office equipment, printers and peripheral equipment, networking and technology terminology. Basic knowledge of Microsoft applications.

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position