Security Project Manager

As a Project Manager, your role will vary depending on the day and special event. Whether it’s customer service, patrols, or surveillance, we need you to adapt with agility and precision., * Maintain an accurate master staffing roster reflecting the number and status of all operational personnel assigned to the account.

• Process and coordinate employee leave requests and other absences for personnel under supervision.
• Respond promptly and professionally to client concerns, questions, and operational issues on a day-to-day basis.
• Promote and demonstrate GardaWorld’s mission, standards, and organizational values.
• Conduct security surveys at existing client locations and provide recommendations regarding security needs and operational requirements.
• Monitor, document, and report the activities and performance of Quick Reaction Force personnel within the assigned division.
• Ensure security personnel are appropriately posted and communicate contract cancellations or changes to management in a timely manner.
• Maintain appropriate levels of employee discipline and accountability in accordance with company policies and standards.
• Monitor account costs, staffing levels, overtime, and operational overhead to ensure financial performance aligns with project revenue.
• Lead by example and consistently demonstrate GardaWorld’s values of Integrity, Trust, Vigilance, and Respect.
• Promote employee engagement, recognition, development, and retention throughout the account.
• Maintain strong client relationships and support the long-term retention of assigned accounts.
• Monitor account-specific performance metrics and implement corrective actions and improvement plans when required.
• Conduct personnel inspections and ensure required training is completed for 100% of assigned personnel each month.
• Recruit qualified personnel to maintain appropriate staffing levels across assigned accounts.
• Develop supervisors and other employees for advancement and career growth.
• Ensure compliance with all company policies, procedures, contractual requirements, and applicable regulations.
• Become proficient in all required company software systems, including onboarding, scheduling, financial, and CRM platforms.
• Perform other duties and responsibilities as assigned by management.

• Be authorized to work in the U.S.
• Be able to provide documentation of High School Diploma or GED
• Be able to ace (and pass) an extensive screening process
• Fluency in both spoken and written English.
• Excellent customer service skills, with a strong focus on client satisfaction.
• The ability to respond quickly and effectively to critical or emergency situations.
• Strong judgment and the ability to appropriately enforce client procedures, regulations, policies, and standards.
• The ability and willingness to work flexible schedules, including evenings, weekends, holidays, and other non-standard hours as required.
• A minimum of three years of experience with a reputable security company in a similar leadership or management capacity.
• A valid, clean driver’s license.
• Strong computer literacy and the ability to learn and utilize company software systems.
• Strong communication, leadership, organizational, and problem-solving skills.
• The ability to work effectively under pressure while managing multiple operational priorities.
• If you have Security, Military, Law Enforcement experience - even better!
• You have a state license if required

• Site Location: Tulsa, OK
• Set schedule: Mon-Thurs 6:30am - 5:30pm
• Competitive hourly wage of $24.00 / hr. (DailyPay is available for GardaWorld employees!)
• A comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO) policy, paid holidays, disability coverage, and life insurance options
• Career growth opportunities at GardaWorld
• Uniform provided at no cost

GardaWorld Security Services is Now Hiring a Security Project Manager!, In the United States, GardaWorld Security remains the only guarding security company to be Certified by Great Place to Work. Apply today - this could be more than a job! 26% of our corporate employees started as frontline workers.

If you’re ambitious with an entrepreneurial spirit - someone who wants to be a GardaWorld Ambassador - a promising career awaits you!

GardaWorld Security is a global champion in sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the globe.

Not the job for you? Make sure to check out all our jobs! We also have tactical, surveillance, and concierge roles available.