J Resort - IT Technical Support Analyst Level I

• Exercises judgement and decision making in the diagnosis and resolution of computer hardware and software problems
• Performs full range of work assigned and works with some independence and initiative
• Enforces IT policies as it relates to financial systems and take appropriate course of action
• Installs and maintains database hardware and software
• Organizes work, sets priorities and meets critical time deadlines
• Participates in team meetings, providing input and suggestions. Participates in setting short and long term goals
• Monitors systems to ensure compliance with company and governmental policies
• Provide written documentation of all duties

Do you have experience in Windows?, Do you have a High school diploma or GED?, * Must be fluent in English

• High school diploma and/or 2-year experience in IT
• Competencies required: Windows OS Microsoft Office Suite, Laptop/Desktop, PC configurations
• CompTia A+ or equivalent
• Ability to multitask in demanding environments
• Excellent organizational and communication skills required
• Ability to read, analyze and interpret common scientific and technical journals
• Working knowledge of Networking and TCP/IP
• Working knowledge of Domain and Activity Directory Support
• Proven ability to work with users diplomatically and skillfully
• Requires State of Nevada Gaming license
• Identification that establishes identity
• Identification that establishes the right to work in the United States

Pulled from the full job description

• Referral program
• Tuition reimbursement
• AD&D insurance
• Health insurance
• 401(k) matching
• Vision insurance
• Dental insurance, Our employees are supported with a comprehensive benefits program that include the following:
• $200 Referral Bonus
• Tuition Reimbursement
• 7 paid Holidays
• 80 hours of Vacation after 1 year of employment
• We offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 days
• Employee Assistance Program FREE of charge
• Company paid Life Insurance and AD&D
• Matching 401K program after 90 days
• Employee Meal Discounts
• Ongoing learning and development programs
• Work towards your future advancement within the company-most of our supervisors and managers are promoted from within

Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company’s value is our commitment to ethical leadership, outstanding training, and open employee communication.

Jacobs Entertainment is currently in search of an “IT Technical Support Analyst Level I” for the All-New J Resort. The J Resort is a full-service hotel-casino with over 500 rooms and wide variety of Slots and Table Games. The J has a unique blend of original art, live music, bold flavors, luxurious accommodations, and exciting casino action…And we are just getting started!

Be a part of the transformation of Reno’s newest premier resort-A Reno resort unlike any other.