Credit Application Coordinator

The Credit Application Coordinator plays a pivotal role in the efficient processing of applications and credit line modifications within the credit department. This role involves working closely with the sales team and customers to ensure that all necessary documents are accurately collected and submitted for review. The Credit Application Coordinator is responsible for reviewing application packages, verifying their completeness, and facilitating communication between the sales team and credit analysts to ensure a seamless workflow.

What you will do:

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Collaborate with the sales team and customers to receive and review application packages and credit line modification requests.
• Ensure that all necessary documents and information required for credit assessment are included in the application package before submitting to credit analysts.
• Act as a liaison between the sales team and analysts, facilitating the flow of information and documentation.
• Conduct thorough reviews of application packages to identify any discrepancies or missing documents.
• Communicate effectively with the sales team to collect any missing or additional required documents, ensuring accuracy and completeness.
• Accurately enter application data into relevant systems for tracking and reporting purposes to ensure underwriting SLA(s) are being met.
• Ensure that all tasks are completed within established timelines to meet customer expectations and department goals.
• Ensure compliance with all applicable laws, regulations, and company policies when processing applications.
• Provide exceptional customer service by responding to inquiries from both internal and external stakeholders.
• Generate reports on the status of applications and line modifications, highlighting any potential issues or bottlenecks.
• Perform additional duties as assigned.

• High School or GED required.
• Bachelor’s degree in business administration or related preferred.
• 1-2 years’ administrative, finance, or credit processing experience required.
• Ability to read, write, speak and understand English.
• Prior experience in a similar role within a service center environment is preferred.
• Proven organizational skills and attention to detail.
• Demonstrated communication and interpersonal skills.
• Proficiency in using MS Office Suite and relevant data entry software.
• Ability to work independently and as part of a team.
• Proven problem-solving skills and the ability to adapt to changing priorities.

At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and, to support this, we offer:

• Multiple medical plans including a high deductible, low cost health plan
• Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance
• Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance
• Generous paid time off options, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation
• Employee Stock Purchase Program with additional opportunities to earn stock in the Company
• Retirement planning through the Company’s 401(k)

If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere., ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey.