Restaurant BOH SME/Solution Lead

Spectraforce

United States

12 days ago

Prepare application

Role details

Contract type

Franchise

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

0 years minimum

Working hours

Regular working hours

Job source

Application Programming Interfaces (APIs) Middleware Enterprise Data Management

Own engagement governance, scope, quality, risks and executive communication.
Align Wendy’s stakeholders on hypotheses, priorities and decision points.
Integrate workstream findings into the business case and Now / Next / Future roadmap.
Facilitate steering reviews and secure decisions on trade-offs and dependencies.
Trace supplier-to-margin lifecycle and validate restaurant operating practices.
Assess theoretical vs. actual food cost, recipe yield, waste, inventory and purchasing drivers.
Identify operational leakage hypotheses and quantify opportunities where data permits.
Ensure recommendations are practical for restaurant and franchise operations.

QSR Domain Expertise: Strong understanding of restaurant operations, BOH (Back of the House) processes, including menu, inventory, purchasing, food cost, waste, labor, and financial reconciliation.
BOH Technology Experience: Hands-on experience with QSR Tech, Crunchtime or comparable BOH platforms, kitchen display systems, payments, digital ordering, loyalty, and delivery solutions.
Integration and Solution Design: Proven ability to design and manage integrations across POS, BOH, menu management, supply chain, finance, payments, and enterprise data platforms using APIs, middleware, messaging, and batch interfaces.
Global Delivery and Leadership: Experience leading multi-country QSR programs, localization, testing, deployment, cutover, hypercare, and collaboration with restaurant operations, franchise teams, vendors, architects, and business stakeholders