EVV Clerk Specialist

• Accurately input and maintain electronic visit verification data using specialized software and productivity tools.
• Manage multi-line phone systems to handle inquiries from clients, providers, and internal teams promptly and professionally.
• Verify visit details, ensuring all entries meet program standards and compliance guidelines.
• Coordinate with service providers to resolve discrepancies or issues related to visit documentation.
• Maintain organized records through filing, spreadsheets, and database management to ensure data integrity.
• Provide exceptional customer support via phone and email, addressing questions and offering assistance with EVV processes.
• Support office management tasks such as calendar management, appointment scheduling, and document proofreading to streamline daily operations.

• Proven experience with office management, clerical duties, or administrative support in a fast-paced environment.
• Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with spreadsheets and data entry.
• Experience using QuickBooks or similar accounting software is a plus.
• Excellent organizational skills with the ability to multitask effectively while maintaining attention to detail.
• Bilingual abilities are highly desirable to assist diverse client populations.
• Exceptional phone etiquette with experience managing multi-line phone systems and providing customer service.
• Demonstrated technical proficiency in computer skills, including typing speed, proofreading, and document formatting.
• Prior experience in front desk or office support roles that require strong organizational skills and client communication expertise.
• Ability to adapt quickly to new software systems and maintain high productivity levels through effective time management.

Join us as an EVV Clerk Specialist where your organizational talents and technical skills will make a meaningful difference every day!

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off