NOC Engineer

You’ll be joining an engineering-led organisation where reliability, automation and continuous improvement sit at the heart of the platform. Rather than simply responding to incidents, you’ll work to prevent them by improving systems, automating operational processes and helping shape the future of highly resilient cloud services.

If you’re passionate about building reliable cloud platforms and enjoy solving complex technical problems in large-scale production environments, we’d love to hear from you. What you’ll be doing

• Monitoring and maintaining highly available production platforms running in AWS
• Responding to and managing production incidents across a 24/7 service
• Investigating complex technical issues and restoring services quickly and effectively
• Developing automation to reduce manual operational tasks and improve platform resilience
• Building and improving monitoring, alerting and observability across cloud environments
• Working alongside Software, Platform, Cloud and Security Engineers to improve reliability and operational excellence
• Contributing to post-incident reviews and driving continuous service improvements
• Supporting containerised workloads using Kubernetes and Docker

You’ll ideally have experience in a Production Engineering, Cloud Operations or NOC environment with exposure to:

• Linux systems administration
• AWS cloud infrastructure
• Kubernetes and Docker
• Production support and incident management
• Python, Bash or Go scripting
• Monitoring and observability platforms such as Grafana, Prometheus, Datadog, Splunk or CloudWatch
• Networking fundamentals including DNS, TCP/IP and load balancing
• A passion for automation, continuous improvement and operational excellence

Experience with Infrastructure as Code (Terraform), SRE principles (SLIs, SLOs), or regulated environments would be beneficial but isn’t essential. Why join?, * Linux

• Windows
• NOC
• AWS
• SRE
• Site Reliability Engineer
• Network Operations