Mid-Level Configuration Manager

We are seeking a detail-oriented Mid-Level Configuration Manager to support a mission-critical federal technology environment. This position is responsible for maintaining accurate configuration documentation, managing technical artifacts, and supporting the evolution of configuration management processes and tools across a complex enterprise infrastructure., Conduct comprehensive audits of technical artifacts to create, validate, and maintain accurate as-built system documentation, diagrams, and configuration models.

• Utilize enterprise ticketing systems to manage tasks, track changes, and support configuration management activities.
• Create and maintain technical diagrams and configuration documentation using Microsoft Visio and/or Model-Based Systems Engineering (MBSE) tools.
• Support the development and maturation of MBSE initiatives, including the transition of legacy diagrams and documentation into a modern modeling environment.
• Ensure configuration management documentation remains current, accurate, and aligned with established baselines.
• Collaborate with cross-functional technical teams to support configuration control, documentation management, and process improvement efforts.
• Identify opportunities to improve configuration management processes, workflows, and documentation standards.

The ideal candidate will have experience with configuration management practices, technical documentation, systems modeling, and diagram development. This role requires someone who can effectively balance high-level system understanding with meticulous attention to detail., Minimum of 3 years of professional work experience; advanced education may be considered in lieu of some experience requirements.

• At least 2 years of directly related experience in configuration management, systems documentation, technical diagramming, or a related field.
• Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and Visio.
• Strong organizational skills and attention to detail.
• Ability to effectively manage and maintain technical documentation and configuration records.
• Excellent communication and interpersonal skills., Experience working with enterprise ticketing systems, such as BMC Helix.
• Experience supporting Configuration Management programs within enterprise IT environments.
• Experience maintaining baseline documentation, architecture diagrams, and configuration management artifacts.
• Familiarity with Model-Based Systems Engineering (MBSE) methodologies and tools such as Cameo or similar platforms.
• Current DoD 8570 IAT Level II certification (e.g., Security+).
• ITIL Foundation or equivalent IT Service Management certification.
• Experience supporting federal government or Department of Defense programs.