IT Infrastructure Support Analyst (IT)

Nexus

London, UK

6 days ago

Apply on www.adzuna.co.uk

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Role details

Contract type

Temporary to permanent

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

5 years minimum

Working hours

Regular working hours

Job source

www.adzuna.co.uk

Tech stack

Microsoft Windows Active Directory Data Analysis Software Applications Banking Software BitLocker Drive Encryption Ubuntu (Operating System) Dynamic Host Configuration Protocol Linux Disaster Recovery Domain Name System (DNS) Multi-Factor Authentication

+22 more

Monitoring of Systems Virtual Private Networks (VPN) System Center Configuration Manager Nagios Networking Basics Red Hat Enterprise Linux Microsoft SharePoint Symantec Endpoint Protection TCP/IP Wide Area Networks Microsoft Deployment Toolkit Office365 Microsoft InTune Microsoft Onedrive Information Technology Deployment Automation Fortinet Cisco Switches SentinelOne Expertise User Administration ManageEngine Programming Languages

Job description

Must have in-depth knowledge of troubleshooting experience with Windows, Office365 and ideally Banking applications and conferencing applications.

You will be responsible for the support and maintenance of the IT infrastructure for the Branch and to provide IT support to staff.

To assist in the response to service outages and other IT related problems as well as maintenance and upkeep of for security of the systems in place.

Business Performance duties

? Familiarity with core banking systems or financial applications

? Provide first/Second level support for hardware, software, and network-related issues.

? Install, configure, and maintain desktops, laptops, printers, Phones/Mobiles and other IT equipment.

? Laptop imaging experience needed (WIM USB, MDT, SCCM, Intune, AutoPilot) ? Image creation, management and deployments.

? Assist in user account management in Active Directory, Microsoft 365, Sharepoint, Onedrive, Teams, and banking systems

? Networking Fundamentals ? DNS, DHCP, TCP/IP, and LAN/WAN.

? Understanding of cybersecurity measures.

? Perform routine system backups and assist with disaster recovery operations.

? Monitor system performance and report abnormalities to senior IT staff

? Assist with software updates, patches, and antivirus management.

? Exposure to following Fortinet solutions ? fortigate, forticlient VPN, Symantec Endpoint Protection & Encryption, Bitlocker, SentinelOne, Cisco Switches, Tenable, Group policy, ManageEngine, Nagios, MFA

? Document IT procedures and maintain technical documentation relating to role.

Requirements

You will have at least to 5 years hands-on experience within IT Infrastructure ideally from the Banking or Financial arena., Proficient in common operating systems (Linux ? Redhat & Ubuntu, Windows OS ?Win10 &11)