IT Specialist

This is a hands-on role combining IT support, network administration and engineering systems support, with responsibility for maintaining Windows-based infrastructure, site networking, hardware, software licensing and engineering test environments., * Manage the full lifecycle of PCs, laptops, printers and other IT hardware, including procurement, deployment and disposal.

• Provide first-line IT support, managing tickets, troubleshooting issues and maintaining technical documentation.
• Manage user access, shared drives, permissions and data storage.
• Maintain onsite video conferencing, Wi-Fi and LAN infrastructure.
• Manage software licensing and license servers supporting engineering and design applications.
• Maintain and troubleshoot Cisco-based networks, including routing, switching, VLANs, VPN and wireless connectivity.
• Support network security and coordinate maintenance activities.
• Support engineering test environments and associated network infrastructure.
• Implement and support remote testing procedures and communication interfaces.
• Provide support for additional sites and travel when required.
• Support employee IT onboarding and equipment setup.
• Maintain both Windows and Linux systems.
• Coordinate hardware procurement, shipping and deployment across multiple locations.
• Work closely with wider technical teams to ensure reliable IT and engineering infrastructure., This is a great opportunity for an IT professional with a strong interest in engineering environments to take ownership of both day-to-day IT operations and the technical infrastructure supporting engineering teams., This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience. Necessary Necessary Always Enabled Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information. Non-necessary Non-necessary Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.

• Bachelor’s degree in Computer Engineering, Electrical Engineering, Computer Science or a related discipline.
• 2-3 years’ experience in technical IT or helpdesk support.
• Practical networking experience; Cisco experience is highly desirable.
• Strong knowledge of Microsoft operating systems and Office applications.
• Familiarity with Linux environments.
• Excellent troubleshooting, analytical and organisational skills.
• Strong communication skills and the ability to work effectively with both technical and non-technical colleagues.

Desirable Experience

• Cisco networking certifications such as CCNA or CCNP.
• Experience with collaboration, documentation or ticketing platforms.
• Experience supporting engineering or CAD software environments.
• Familiarity with virtualisation technologies such as VMware, Docker or VirtualBox.
• Experience with Git or similar development tools.
• Understanding of engineering test environments and technical infrastructure.

• Flexible time off and paid company holidays.
• Annual performance-based bonus.
• Medical, dental and vision insurance.
• Short- and long-term disability coverage.
• 401(k) retirement plan with employer contribution.
• Professional development and training opportunities.
• Employee Assistance Programme.
• Employee wellbeing facilities and initiatives.
• Company social events and team activities.
• On-site fitness facilities.
• Complimentary refreshments and kitchen facilities.