Troubleshooter
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Role details
Tech stack
Job description
Redhawk Auto Service in Temecula, CA is seeking an A/B Level Troubleshooter to perform advanced diagnostics, drivability, electrical, and general repair work on a wide range of vehicles. In this full-service neighborhood shop, you’ll handle inspections, brake and suspension jobs, maintenance services, and complex troubleshooting using scan tools and repair information systems. You’ll collaborate with a friendly, experienced team that values honesty, communication, and quality workmanship while helping educate customers and build long-term trust. This role offers opportunities to grow your technical skills, pursue ASE certifications, and build a stable career serving loyal local drivers., * Perform advanced diagnostics on drivability, electrical, and performance issues
- Complete brake, suspension, and steering repairs to manufacturer and shop standards
- Conduct routine maintenance services, inspections, and safety checks
- Use scan tools and repair information systems to identify and resolve issues efficiently
- Document findings, repair recommendations, and completed work clearly on repair orders
- Communicate effectively with service staff and customers about vehicle conditions and needed repairs
- Follow all safety procedures and maintain a clean, organized work area
- Support a customer-first, honest, and team-oriented shop culture
- Pursue ongoing training and certifications to expand technical expertise
- Help mentor less-experienced technicians when needed
Requirements
- Automotive diagnostics
- Electrical troubleshooting
- Engine repair
- Brake systems service
- Suspension and steering repair
- Use of scan tools and diagnostic equipment
- Technical service information lookup
- Work order documentation
- Safety procedures and shop practices
- Customer communication
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