Technical Assistance Specialist

We are seeking an experienced Technical Assistance Specialist for a temporary contract opportunity in Irvine, CA. This role supports dealership service teams by providing expert guidance on engine diagnostics, repair approvals, warranty reviews, and technical problem resolution. This is an excellent opportunity for a skilled automotive technician looking to leverage their diagnostic expertise in a professional office-based environment. Key Responsibilities

• Review and provide warranty approvals for engine repair requests from dealership technicians.
• Deliver technical support and troubleshooting assistance for complex vehicle repair concerns.
• Document, track, and manage technical cases within the Technical Assistance Database.
• Analyze vehicle systems, specifications, and repair information to support field inquiries.
• Research electrical, drivability, and OBD II emissions-related concerns.
• Generate reports and trend analyses to identify recurring technical issues.
• Support parts and technical hotline teams with product and repair-related inquiries.
• Assist in validating service information and technical publications.

• Minimum 5 years of dealership technician experience required.
• Strong engine diagnostic, electrical system, and OBD II troubleshooting experience.
• Two-year Automotive Technology degree or equivalent hands-on experience preferred.
• ASE Certifications preferred; Master ASE Certification highly desired.
• Proficiency with computer systems, databases, and technical documentation.
• Strong communication, analytical, and problem-solving skills.

$34.71 an hour - Temporary, Full-time, Pulled from the full job description

• Pet insurance
• AD&D insurance
• 401(k)
• Health insurance
• Vision insurance
• Health savings account
• Dental insurance, * Temporary leave coverage assignment with potential for long-term contract opportunities.
• Professional environment supporting automotive technical operations.

Employee Benefits

• Medical, dental, vision, and pet insurance
• 401(k) Retirement Savings Plan
• Employee Assistance Program (EAP)
• Commuter/Parking Accounts
• People Perks Program
• Health Savings Account (HSA)
• Accidental Death & Dismemberment (AD&D) Insurance

The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.