Technical Program Manager - Enterprise Agile Delivery

• Act as the liaison between technical teams and business stakeholders, ensuring alignment with customer needs, business goals, and project requirements.
• Create regular status updates, organize meetings, and foster collaboration.
• Develop and maintain project documentation, communication plans, and standard operating procedures.
• Identify potential risks, conduct assessments, and implement mitigation strategies to minimize disruptions.
• Guide teams through complex technical challenges while maintaining focus on project goals.
• Define program KPIs that accurately reflect delivery/sprint velocities.
• Monitor progress, adjust schedules, and realign expectations as needed to meet objectives.
• Ensure that complex technology projects are delivered successfully, while maintaining alignment with business objectives and stakeholder expectations.
• Govern Azure DevOps (ADO) environments to maintain high visibility across multiple development teams and codebases.
• Configure ADO boards, sprint metrics, dashboards, and automated workflows to match complex, regulated delivery milestones.
• Recommend process improvements based on best practices and industry standards.
• Lead Agile/SCRUM Meetings (Ex. Daily Standups; SoS; Sprint Planning; Sprint Retro, PI Planning, etc.).

• 10+ years digital or software project management experience.
• Technical proficiency using Azure DevOps as a primary program-tracking and Agile framework deployment tool.
• Proven track record of guiding distributed software teams through complex, continuous integration/continuous deployment (CI/CD) pipelines.
• Experience working with data product development.
• Experience working with vendor products, complex system solutions, and cross-functional teams.
• Strong written and verbal communication skills.
• Strong problem-solving aptitude and technology decision-making skills.
• Knowledge of project management and software development methodologies and tools, including Agile, Waterfall, Scrum, SDLC, DevOps, and SAFe.
• Ability to promote a customer-focused team that maintains high work and ethical standards.
• Relentless focus on delivering a +1 customer experience.

Technical Program Manager Preferred Qualifications

• Utility industry knowledge.
• Certifications:
• Agile Certified Practitioner (PMI-ACP)
• Certified Energy Manager (CEM)
• Lean Six Sigma
• Certified Agile Leader (CAL-1) or Professional Agile Leadership (PAL I)
• Certified SCRUM Master (CSM)
• Agile SAFe Certification
• Project Management Professional (PMP)
• Agile
• Bachelors degree in Computer Science, Engineering, or a related field.

The Technical Program Manager - Enterprise Agile Delivery will partner closely with Product and IT teams to maintain alignment on roadmaps, timelines, and product vision while driving successful enterprise technology delivery.