Quality Technician / Quality Assurance Technician

We are seeking a detail-oriented Quality Technician to support Quality Assurance, Engineering, Customer Service, and global Product Expertise Centers in the evaluation of product quality, auditing activities, and resolution of non-conforming materials. This role plays a critical part in ensuring products meet established quality standards while supporting investigations, documentation, and communication related to quality issues., Quality Inspection & Evaluation

• Inspect and evaluate materials, components, and complex assemblies for conformance to drawings, specifications, procedures, and quality standards.
• Perform dimensional inspections and product evaluations using appropriate measurement and analysis equipment.
• Identify, document, and assist in resolving non-conforming materials, products, and processes.
• Support product audits and quality evaluations to ensure compliance with customer and regulatory requirements.
• Generate material certifications and related documentation to support product compliance.

Investigation & Problem Resolution

• Support Quality Engineers with root cause investigations of manufacturing defects and customer-returned products.
• Assist in identifying and communicating quality concerns, trends, and corrective actions.
• Evaluate inspection findings and provide recommendations for resolution.
• Collaborate with Engineering, Product Engineering, Quality, and Operations teams to resolve technical issues.

Documentation & Reporting

• Accurately record inspection results and maintain detailed quality records.
• Prepare reports, summaries, and data presentations related to quality findings and investigations.
• Submit and track returned product exhibits to global Expertise Centers in a timely manner.
• Communicate quality results and technical findings to internal and external stakeholders.

Collaboration & Training

• Partner with Quality, Engineering, Customer Service, and Manufacturing teams to support quality initiatives.
• Provide effective verbal and written communication regarding quality concerns and resolutions.
• Train team members on quality processes, inspection methods, and essential tasks.
• Support a collaborative team environment focused on continuous improvement and customer satisfaction.

The ideal candidate will have experience performing inspections, interpreting technical drawings, conducting dimensional analysis, and working within a manufacturing environment. Strong communication skills, technical aptitude, and the ability to maintain accurate records are essential for success in this position., * Associate’s degree, Technical Degree, formal technical training, or equivalent experience in a related field.

• Minimum of 3 years of experience in quality inspection, quality assurance, manufacturing, or a related technical role.
• Ability to read and interpret technical drawings, specifications, procedures, and work instructions.
• Experience utilizing dimensional inspection and measurement equipment.
• Strong analytical and problem-solving skills.
• Proficiency with Microsoft Office applications and general computer systems.
• Excellent written and verbal communication skills.
• Ability to work independently while maintaining strong teamwork and collaboration.

Preferred Qualifications

• Two-year or four-year Technical Degree.
• Experience supporting root cause analysis and corrective action activities.
• Manufacturing industry experience.
• Experience generating certificates of compliance and quality documentation.
• Familiarity with quality systems, audits, and continuous improvement methodologies.

Key Competencies

• Attention to Detail
• Technical Aptitude
• Quality Inspection & Testing
• Root Cause Analysis
• Documentation & Reporting
• Problem Solving
• Customer Focus
• Team Collaboration
• Communication Skills
• Organizational Skills

Work Environment

• Manufacturing and production environment.
• Frequent interaction with Quality, Engineering, Production, Customer Service, and Operations teams.
• Ability to work effectively in a fast-paced environment with changing priorities.