AVIXA Certified Technology Specialist

Operations Mentorship Registration Communication Microsoft 365 Authentications Digital Signage Microsoft Teams Control Systems Active Directory Interoperability Video Conferencing Business Valuation Financial Services Root Cause Analysis Full Stack Development Stakeholder Management Collaborative Software Unified Communications Crestron (A/V Systems) Technical Documentation Business Transformation Cisco Video Conferencing Digital Signal Processing Conference Room Technology Troubleshooting (Problem Solving) AVIXA Certified Technology Specialist, We are seeking an experienced AV Engineer to support, maintain, and optimize enterprise audiovisual and unified communications environments. This individual will serve as a technical lead for conference room technologies, video conferencing systems, and collaboration platforms, ensuring reliable and secure meeting experiences across executive, enterprise, and mission-critical environments. The ideal candidate brings deep expertise in Cisco video conferencing, Crestron control systems, Microsoft Teams integrations, and enterprise AV infrastructure., * Design, support, maintain, and troubleshoot enterprise audiovisual systems, including conference rooms, executive briefing centers, and collaboration spaces.

• Administer and support Cisco video conferencing infrastructure, including codecs, endpoints, room systems, and call control platforms.
• Configure, program, and troubleshoot Crestron control systems, touch panels, and integrated room technologies.
• Manage and optimize AV room performance, ensuring consistent user experience and system reliability across multiple locations.
• Support interoperability between Cisco collaboration platforms and Microsoft Teams environments, including endpoint registration, room configuration, and hybrid meeting functionality.
• Provide advanced support for Microsoft Teams Rooms, Surface Hub devices, wireless presentation systems, and related collaboration technologies.
• Diagnose and resolve complex AV, conferencing, and unified communications issues involving hardware, software, networking, and endpoint integration.
• Collaborate with Service Desk, Infrastructure, Network, and Engineering teams to resolve incidents, perform root cause analysis, and implement preventive measures.
• Lead conference room deployments, technology refreshes, upgrades, testing, commissioning, and production rollouts.
• Monitor system health and performance, proactively identifying issues and implementing improvements.
• Ensure collaboration environments comply with organizational security, compliance, and operational standards.
• Create and maintain technical documentation, configuration standards, diagrams, SOPs, and knowledge base articles.
• Provide technical guidance and mentorship to support teams and serve as an escalation point for complex AV and conferencing issues.
• Engage with business stakeholders to gather requirements, recommend solutions, and improve meeting room technology experiences., Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs AV Systems Engineer(Public Trust) TEKsystems

Washington, DC*Remote

Scheduling Operations Mentorship Registration Communication Microsoft 365 Authentications Digital Signage Microsoft Teams Control Systems Active Directory Interoperability Video Conferencing Business Valuation Financial Services Root Cause Analysis Full Stack Development Stakeholder Management Collaborative Software Unified Communications Crestron (A/V Systems) Technical Documentation Business Transformation Cisco Video Conferencing Digital Signal Processing Conference Room Technology Troubleshooting (Problem Solving) AVIXA Certified Technology Specialist +0 Login | JoinContact

• 8+ years of experience supporting enterprise AV, video conferencing, unified communications, or collaboration technologies.
• Extensive hands-on experience with Crestron control systems, including programming, configuration, and touch panel development.
• Strong expertise supporting Cisco video conferencing platforms, endpoints, codecs, and collaboration infrastructure.
• Experience integrating and supporting Cisco and Microsoft Teams environments in hybrid collaboration deployments.
• Advanced troubleshooting experience across AV hardware, conferencing systems, networking, and room technologies.
• Experience supporting Microsoft Teams Rooms, Surface Hub devices, and enterprise collaboration solutions.
• Knowledge of Active Directory, Microsoft 365, and enterprise authentication technologies.
• Experience working in highly regulated, government, healthcare, financial services, or federal environments.
• Strong documentation, communication, and stakeholder management skills.
• Ability to obtain and maintain a Public Trust (High Risk) clearance.

Preferred Qualifications

• Experience with DSP platforms such as Biamp, QSC, or Shure.
• Familiarity with AV-over-IP technologies and enterprise networking concepts.
• Experience supporting large-scale conference room deployment projects.
• Industry certifications such as Crestron, Cisco Collaboration, CTS, CTS-D, CTS-I, Microsoft Teams Administrator, or related credentials.
• Experience with room scheduling platforms, digital signage, and workplace technology solutions.

Technical Environment

• Cisco Video Conferencing & Collaboration
• Crestron Control Systems
• Microsoft Teams Rooms
• Microsoft Teams
• Surface Hub
• Active Directory
• Microsoft 365
• Unified Communications
• AV Hardware & Conferencing Endpoints
• Enterprise Networking & Collaboration Infrastructure, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.