Cisco WebEx

Cisco WebEx Communication Control Systems Customer Service Business Valuation Proactive Maintenance Full Stack Development Crestron (A/V Systems) Technical Requirements Business Transformation Troubleshooting (Problem Solving), TEKsystems is seeking an experienced AV Support Technician to join their growing Audio Visual team. This individual will play a critical role supporting high-visibility meetings, events, and enterprise AV environments across the organization.

This is an excellent opportunity for someone with hands-on AV experience who enjoys a mix of live event support, troubleshooting, and project-based work in a collaborative, mission-driven healthcare environment.

Key Responsibilities:

AV Event & Meeting Support (Primary Focus)

Provide white-glove support for meetings, executive sessions, and clinical events

Assist with meeting kickoffs, monitoring sessions, and troubleshooting live issues

Support large-scale meetings and auditorium events, ensuring seamless execution

Manage AV needs such as microphones (lapel/handheld), conferencing systems, and room setup

AV Troubleshooting & Break/Fix

Diagnose and resolve AV hardware and system issues across conference rooms and event spaces

Support escalated AV issues from desktop/floor support teams

Perform proactive maintenance (reboots, system checks, performance optimization)

Technology & Systems Support

Work within a primarily Cisco and Extron AV environment

Troubleshoot AV components including displays, control systems, and conferencing equipment

Coordinate with vendors for advanced repairs, programming, or system upgrades

Room Refresh & Projects

Participate in annual AV refresh initiatives (updating conference rooms and systems)

Assist with installations, upgrades, and validation of AV solutions

Partner with vendors on larger deployments and ensure quality delivery

Stakeholder & Vendor Coordination

Act as a liaison between clinical/business stakeholders and AV vendors

Help translate technical requirements for non-technical users

Ensure solutions align with enterprise standards and support models

Team & Operational Support

Collaborate with AV team members and broader IT support teams

Contribute to documentation, knowledge sharing, and continuous improvement

Support occasional after-hours or early-morning events (minimal and shared across team), Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Audio Visual Technician TEKsystems

Philadelphia, PA*On-Site

Operations Cisco WebEx Communication Control Systems Customer Service Business Valuation Proactive Maintenance Full Stack Development Crestron (A/V Systems) Technical Requirements Business Transformation Troubleshooting (Problem Solving) +0 Login | JoinContact

Audiovisual, cisco, extron, webex, 2+ years of hands-on Audio Visual (AV) support experience

Experience supporting live meetings/events in corporate, healthcare, or enterprise environments

Strong troubleshooting skills across AV hardware and systems

Familiarity with common AV components (displays, microphones, control systems, conferencing tools)

Excellent customer service and communication skills

Ability to work onsite full-time and collaborate closely with stakeholders

Preferred Qualifications

Experience with Cisco AV solutions (Webex Rooms, conferencing hardware, etc.)

Experience with Extron (or Crestron) control systems

AV certifications (Extron, CTS, or similar)

Experience supporting auditoriums or large-scale event spaces

Exposure to AV programming or system configuration, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.