GenAI Engineer

As a GenAI Engineer, you will design and implement technical solutions that bring GenAI, agentic workflows, and customer data technologies together. You will translate business needs into actionable architectures, build hands-on LLM-based prototypes, and enhance clients’ customer experience stacks across ecommerce, marketing, and customer service. While primarily focused on technical delivery, you will clearly communicate your decisions to non-technical stakeholders and help teams adopt AI-driven practices that improve how they collect, activate, and use customer data

• Intermediate Data Engineering skills, in the context of Customer applications - you should be proficient with SQL database operations, have solid working knowledge of Python and/or JavaScript/TypeScript, and be comfortable using APIs and standard Cloud services.
• High-level understanding of ML concepts - you should understand the main stages of an ML/GenAI application lifecycle (data preparation, model selection, training, evaluation, deployment, monitoring).
• Hands-on GenAI experience - you should have practical experience building or integrating LLM-based applications at scale (prompt engineering, embeddings and vector databases, use of LLM APIs, evaluation frameworks, monitoring concepts).
• Knowledge of agentic patterns and workflow automation strategies in Customer Technology contexts - you should be able to propose architectures using agent-based orchestration for Customer Tech use cases (e.g. campaign content generation, CDP data analysis, …).
• Knowledge of Software Engineering best practices - including version control, clean code, testing practices, documentation standards, and modular design., * Ability to explain technical decisions to non-technical audiences - you should be comfortable articulating technical concepts, trade-offs, and solution choices to stakeholders with varying technical backgrounds.
• Experience working in the field of Customer Technology - you should have 3+ years of working experience in a professional environment in the field of Customer Technology (e.g. working on projects related to CDPs, Web/Product Analytics, Personalization, CRM, Marketing Automation, E-commerce platforms or customer service applications) and at least 1+ year hands on experience on GenAI topics
• Language proficiency - English fluency is required; Dutch proficiency is a plus.
• Educational Background - Master’s degree in Computer Science, Data Science or Engineering

There will never be a typical day at Accenture Song, but that’s why people choose to be here. With diverse client challenges and a fast-evolving field, the work here is both stimulating and impactful., Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product, and experience design; technology and experience platforms; creative, media and marketing strategy and campaign, content and channel orchestration. Join us and bring to life bold ideas with the biggest impact through the unlimited potential of creativity, technology, and intelligence. Visit us at: www.accenture.com/song.

Song is one of five services that make up one Accenture - the others are Strategy & Consulting, Technology, Operations, and Industry X., Accenture is a global company with a world-class brand and reputation. Our people are Change Makers, and to support them as an employer, we make five promises:

• Work with flexibility, in a culture based on trust.
• Embrace a sustainable growth mindset.
• Live a human-led culture of Inclusion & Diversity by caring deeply for all our people.
• Lead and transform our clients with technology.
• Connect with our global network of 700.000 colleagues.

These promises are reflected through our excellent employee benefits, including:

• Unlimited learning: access to thousands of free courses, classes and workshops.
• ‘Do Good’ volunteering program.
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