Business Systems Analyst, Sap B1 Support

Provide first-line support for SAP Business One users across purchasing, inventory, finance, production, and reportingTroubleshoot SAP Business One issues by identifying root causes and understanding system configurationWork with business users to understand processes, resolve issues, and recommend improvementsManage and prioritize business system support requests based on business impactSupport BPA integrations, monitor failures, reprocess transactions, and elevate structural issuesAssist with EDI-related issues and coordinate with internal and external stakeholdersSupport ERP upgrades, system implementations, testing, and continuous improvement initiativesAssist with requirements gathering, documentation, and User Acceptance Testing (UAT)Support Google Workspace administration, user provisioning, and access managementTroubleshoot macOS hardware and software issues and prepare devices for new hiresSupport endpoint management through MDM platforms and maintain IT asset inventoryReport to the Director of Strategic Business OpsRequirementsMust be based within a 1 hr drive to BarcelonaHands-on experience supporting SAP Business One (required)Strong understanding of SAP Business One functionality and system configurationStrong analytical, troubleshooting, and root cause analysis skillsExperience supporting ERP systems and business processesExposure to BPA, EDI, or other business system integrationsExperience with Google Workspace and macOS environments (nice to have)Advanced Excel/Google Sheets skillsSQL knowledge is a plusExperience with ticketing systems such as Halo, Jira, or ServiceNow is preferred but not essentialStrong communication and problem-solving skills3-6+ years of experience supporting ERP or business systemsProven experience with SAP Business OneBachelor’s degree in Information Systems, IT, Computer Science, or a related field preferredFluency in English (written and spoken); Spanish is a plusMust live within close proximity to NSI’s Barcelona officeAvailability to work 11:00 AM-8:00 PM, Monday to FridayOccasional flexibility to support critical business systems outside normal hoursCore Competencies Demonstrates expertise in supporting SAP Business One, including troubleshooting, system configuration, and user support.Proficient in managing ERP systems, business process improvements, and user acceptance testing while ensuring effective communication and problem-solving.Highest-signal resume keywordsSAP Business One SupportERP System ExperienceAnalytical Troubleshooting SkillsGoogle Workspace AdministrationUser Acceptance Testing (UAT)Hard SkillsSAP Business OneERP SystemsBPA IntegrationsEDI SupportAdvanced ExcelGoogle SheetsSQLTicketing SystemsRoot Cause AnalysisSystem ConfigurationSoft SkillsStrong CommunicationProblem-SolvingCertifications & QualificationsBachelor’s Degree in Information SystemsBachelor’s Degree in ITBachelor’s Degree in Computer ScienceIndustry KeywordsBusiness Process ImprovementUser ProvisioningIT Asset InventoryEndpoint ManagementContinuous Improvement InitiativesTools & TechnologiesGoogle WorkspaceMacOSMDM PlatformsHaloJiraServiceNow#J-*****-Ljbffr

Must be based within a 1 hr drive to Barcelona Hands-on experience supporting SAP Business One (required) Strong understanding of SAP Business One functionality and system configuration Strong analytical, troubleshooting, and root cause analysis skills Experience supporting ERP systems and business processes Exposure to BPA, EDI, or other business system integrations Experience with Google Workspace and macOS environments (nice to have) Advanced Excel/Google Sheets skills SQL knowledge is a plus Experience with ticketing systems such as Halo, Jira, or ServiceNow is preferred but not essential Strong communication and problem-solving skills 3-6+ years of experience supporting ERP or business systems Proven experience with SAP Business One Bachelor’s degree in Information Systems, IT, Computer Science, or a related field preferred Fluency in English (written and spoken); Spanish is a plus Must live within close proximity to NSI’s Barcelona office Availability to work 11:00 AM-8:00 PM, Monday to Friday Occasional flexibility to support critical business systems outside normal hours Core Competencies Demonstrates expertise in supporting SAP Business One, including troubleshooting, system configuration, and user support. Proficient in managing ERP systems, business process improvements, and user acceptance testing while ensuring effective communication and problem-solving. Highest-signal resume keywords SAP Business One Support ERP System Experience Analytical Troubleshooting Skills Google Workspace Administration User Acceptance Testing (UAT) Hard Skills SAP Business One ERP Systems BPA Integrations EDI Support Advanced Excel Google Sheets SQL Ticketing Systems Root Cause Analysis System Configuration Soft Skills Strong Communication Problem-Solving Certifications & Qualifications Bachelor’s Degree in Information Systems Bachelor’s Degree in IT Bachelor’s Degree in Computer Science Industry Keywords Business Process Improvement User Provisioning IT Asset Inventory Endpoint Management Continuous Improvement Initiatives Tools & Technologies Google Workspace MacOS MDM Platforms Halo Jira ServiceNow #J-*****-Ljbffr