Network Engineer

Reed

New Milton, UK

5 days ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Compensation

£33,000.0 - £35,000.0

Working hours

Regular working hours

Job source

www.reed.co.uk

Tech stack

VoIP Cloud Computing CompTIA Network+ Data Transmissions Dynamic Host Configuration Protocol Domain Name System (DNS) Internet Protocol Network Security Microsoft Office Network Architecture Network Connections Routing

+13 more

Packet Analyzer Public Switched Telephone Networks TCP/IP Wireshark Virtual Local Area Networks Wide Area Networks Wi-Fi Technology Diagnostic Tools System Availability Firewalls (Computer Science) Information Technology Cisco Vulnerability Analysis

Job description

Network Engineer - You will be instrumental in designing and managing IP networks that ensure our services are safe, reliable, and always connected. This role is ideal for someone who thrives in technically complex, mission-critical environments and is committed to delivering high-quality digital care services.

Day-to-Day of the Role:

Design, deploy, and maintain network infrastructure (LAN, WAN, VLANs, Wi-Fi, DNS, DHCP, routing) to ensure high availability and performance across all sites and remote environments.
Provide 4th line support for complex, escalated network and connectivity issues, using diagnostic tools such as Wireshark, SIP tracing, and packet capture.
Enable mission-critical digital communications for telecare solutions, ensuring resilient SIP/VoIP and digital alarm signalling.
Safeguard network security by implementing strong controls, managing firewalls and access policies, and conducting vulnerability assessments.
Ensure compliance with UK GDPR, the Data Protection Act 2018, and TSA standards, protecting the personal data of service users through secure network configurations.
Deliver technical guidance to customers, housing providers, local authorities, and partners on network connectivity and digital telecare integrations.
Monitor and optimise network performance, analyse capacity and availability to improve service reliability.
Manage third-party providers, maintaining service levels and supporting the transition from analogue PSTN to All-IP services.

Requirements

Proven experience as a Network Engineer, Network Administrator, or similar role within a technical environment such as telecoms or managed services.
Strong technical knowledge of IP networking, SIP/VoIP, TCP/IP, DNS, DHCP, VLANs, firewalls, and cloud technologies.
Demonstrated troubleshooting expertise and excellent problem-solving skills, capable of working calmly in high-pressure scenarios.
Relevant technical qualification in networking, telecommunications, or IT (e.g., Cisco CCNA/CCNP, CompTIA Network+).
Hands-on experience with IT infrastructure and IP configuration in live operational environments.
Proficiency with Microsoft tools for reporting, documentation, monitoring, and collaboration.