IT Support Specialist

Intersources Inc.

New York, NY, United States

10 days ago

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Role details

Contract type

Contract

Employment type

Full-time (> 32 hours)

Working hours

Shift work

Job source

www2.jobdiva.com

Tech stack

Computer-Aided Design Microsoft Windows Active Directory Apple IOS Microsoft Outlook Unix Computer Networks Linux Ethernet Microsoft Office Microsoft Visio Multicasting

+11 more

Network Protocols Oracle (Applications) Red Hat Enterprise Linux Solaris (Operating System) TCP/IP Computer Networking Systems Peripherals Computer Equipment Information Technology Servicenow Vmware

Job description

The candidate will provide support as part of the 24/7 support team on-site at the Rail Control Center, Power Control Center and the Backup Rail Control Center. The candidate will install, update and maintain computer hardware and software on computer equipment supported by the Client. The position will provide Microsoft Windows and Apple OS support for the unit in the Technology Department assigned to troubleshoot and deploy computer equipment and software. The position will provide computer-related services and support to Client users, perform system administration tasks, perform hardware and software technical reviews and evaluations, coordinate project requirements with departments, and perform other duties as required.

Requirements

Proficient with computer hardware, Symbol handheld devices, printers, digital senders and peripherals.
Proficient with Microsoft Windows XP/7/8/10 Mobile desktop operating systems, Microsoft Office 2016, Microsoft Suite, Exchange/Outlook 2016, email, and HP Jet Admin.
Proficient with Apple Operating Systems.
Experience with Service Now
Experience with Oracle client based applications.
Experience with Microsoft Windows Active Directory.
Experience with Cisco networking devices.
Experience with Ethernet cabling.
Familiar with networking protocols like TCP/IP, multicast and networking concepts.
Experience with Visio/ CAD and technical drawing is desired.
Experience with Unix, Linux and Solaris is desired.
Good interpersonal, strong oral and written communication skills

Experience in investigating, analyzing, designing, developing and evaluating procedures and requirements for enterprise’s IT systems. Red Hat Linux, Microsoft Windows, Oracle Solaris, Microsoft Office, VMware environment

About the company

InterSources Inc. is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.