Application Processing Representative

Position Summary: The Application Processing Representative is primarily responsible for processing applications relating to obtaining or maintaining certification in an accurate and timely manner. Requirements:

• Processes applications and documents submitted in a timely manner with a high degree of accuracy.
• Maintains accurate documentation of applicant interactions and document processing.
• Provides timely support via email with application issues.
• Provides accurate, valid, and complete information to applicants in a professional and pleasant manner.
• Assists in completing general office tasks and assigned projects.
• Cooperate and communicate with other staff members to ensure the expectations are being met.
• Other duties as assigned.

• Strategic and critical thinking skills
• Strong interpersonal skills
• Problem-solving skills
• Detail-oriented
• Results-driven with strong time management skills
• Collaboration
• Excellent verbal and written skills

Experience and Education: High School Diploma or equivalent. Minimum typing speed of 40 wpm with 95% accuracy. Proficient in learning, navigating, troubleshooting, and utilizing software platforms and technology including but not limited to: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) and CRM systems.

Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and video conferencing.

Physical Demands: While performing the duties of this job, the employee is regularly required to listen and speak. This is largely a sedentary role; however, the ability to lift and carry a laptop, lift files, open filing cabinets, frequently type, bend and reach as necessary is essential to the position.

Position Type and Expected Hours of Work: This is a regular full-time IN OFFICE position. Days and hours of work are Monday through Friday, typically 8:00 a.m. to 5 p.m. Occasional evening, holidays, and weekend work may be required based on operations.

At the BACB we strive to provide an inclusive and rewarding culture. We provide a work environment that focuses on positive reinforcement with a continual feedback loop to help staff achieve success. A healthy work-life balance is critical and the BACB provides exceptional benefits that promote self-care and wellness. All full-time staff enjoy:

• Medical, vision, and dental insurance premiums paid 100% by the BACB for the employee and all eligible dependents. Employees don’t pay any benefit premiums!
• Long term disability benefits for the employee paid 100% by the BACB.
• The BACB provides every full-time employee a $50,000 life insurance and AD&D policies at no cost to the employee.
• Annual $500 FSA contribution by the BACB.
• Employer funded 401(k) contributions up to a 4% employer match and discretionary contributions for eligible staff.
• 18 days of Paid Time Off in the first year of employment plus 12 paid holidays.
• Tuition reimbursement available.
• Student loan paydown plan available.
• Reimbursement for relevant professional development events.
• Free solar-powered electric car charging on-site.
• Onsite fitness facility at no cost.
• Work from home Wednesdays.

Compensation: The BACB uses compensation data for the metro Denver labor market to ensure our positions provide a competitive wage based on the education and experience requirements.

• The base hourly pay for this position is: $23.50