IT Helpdesk Technician

Ludlum Measurements, Inc. is seeking a driven and personable IT Helpdesk Technician to support our operations in Sweetwater, TX. This entry-level position is ideal for a problem-solver eager to launch a career in IT. You will serve as the primary point of contact for our organization’s technical needs, handling day-to-day support for hardware, software, and connectivity issues.

We provide comprehensive on-the-job training, allowing you to learn enterprise-level IT practices, including Active Directory, virtualization, and security environments. We value a problem-solving mindset and strong communication skills over prior technical experience.

Job Type: Full-Time, In-Person, * Operating Systems: Familiarity with Windows 10/11 and Microsoft 365.

• Hardware & Peripherals: Basic knowledge of troubleshooting PCs, laptops, and office printers.
• Networking: knowledge of IP, DNS, and Wi-Fi connectivity.
• Communication: Ability to explain technical concepts to non-technical users.
• Problem-Solving: A “can-do” attitude and patience when assisting others.
• Ticketing: Experience with help desk ticketing systems is a plus.
• Perform other related duties as assigned, * High school diploma or equivalent required
• Ability to manage multiple tasks and meet deadlines
• Strong communication and problem-solving skills
• Must be reliable and extremely trustworthy.
• Ability to maintain confidential and meticulous records.

• Salary is dependent upon experience
• Health, Dental, and Vision Insurance
• Life Insurance
• 401(k) with company match
• Paid time off and holidays
• Flexible Spending Account
• Opportunities for professional growth and development

About Ludlum Measurements Ludlum Measurements, Inc. designs and manufactures radiation detection instruments used in environmental, industrial, and governmental applications around the world. Since 1962, we’ve been dedicated to building reliable products and providing exceptional customer support to help protect people and the environment. When you join Ludlums, you will learn new skills, acquire knowledge, and use these values to help grow in your career and fulfill your professional goals. We have a technical, clever talent pool here and want you to join us!, Invitation for Job Applicants to Self-Identify as a U.S. Veteran

• A “disabled veteran” is one of the following:
• a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
• a person who was discharged or released from active duty because of a service-connected disability.
• A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran’s discharge or release from active duty in the U.S. military, ground, naval, or air service.
• An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
• An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.