Eor Implementation Manager

Lead end-to-end onboarding and implementation projects for Global Payroll, Employer of Record (EOR), and workforce management solutionsAct as the primary point of contact throughout the implementation lifecycle, ensuring a smooth and successful client experienceConduct discovery sessions to understand client payroll, HR, compliance, operational, and business requirementsDevelop and manage implementation plans, timelines, milestones, and deliverables while ensuring projects are delivered on time and within scopeGuide clients through platform configuration, data migration, testing, payroll validation, go-live readiness, and post-launch stabilizationCollaborate closely with Payroll Operations, Product, Engineering, Customer Success, and Account Management teams to ensure successful delivery and seamless handoverSupport integrations between payroll, HRIS, ERP, and other third-party systemsIdentify project risks, dependencies, and operational challenges, implementing mitigation plans when neededLeverage AI-powered tools and workflows to improve implementation efficiency, documentation quality, project delivery, and client outcomesContribute to the continuous improvement of implementation methodologies, playbooks, and best practicesDeliver high-quality implementations on time and within scopeEnsure payroll, HR, and EOR processes are configured accurately and compliantlyBuild trusted relationships with clients and internal stakeholdersDrive operational excellence through scalable processes, automation, and AI-enabled workflowsAchieve high levels of client satisfaction and successful transitions into ongoing service deliveryRequirementsBachelor’s degree or equivalent professional experience4+ years of experience in SaaS implementation, onboarding, consulting, project management, customer success, or similar client-facing roles3+ years of experience within payroll, global payroll, EOR, HR technology, or workforce management environmentsProven experience managing complex implementation projects from discovery through go-liveStrong understanding of payroll operations, onboarding processes, compliance requirements, and workforce management solutionsExperience working with HRIS, payroll, ERP, or workforce management platformsExcellent project management, stakeholder management, and communication skillsStrong analytical and problem-solving capabilitiesDemonstrated ability to leverage AI tools to improve productivity, project execution, documentation, data analysis, and operational efficiencyComfortable working cross-functionally in a fast-paced, global environmentExperience with Salesforce or Salesforce-based applications (nice to have)Experience with integrations, APIs, and enterprise software ecosystems (nice to have)Experience supporting multinational organizations and global workforce solutions (nice to have)Familiarity with Generative AI tools such as ChatGPT, Claude, Gemini, or Microsoft Copilot (nice to have)Core CompetenciesDemonstrates expertise in leading complex implementation projects for Global Payroll and Employer of Record solutions, ensuring compliance and operational excellence. Proficient in leveraging AI tools to enhance project efficiency and client satisfaction while managing cross-functional collaboration.Highest-signal resume keywordsSaaS ImplementationProject ManagementPayroll OperationsHRIS IntegrationAI Tool UtilizationHard SkillsImplementation Project ManagementPayroll ComplianceData MigrationTesting and ValidationOperational Risk ManagementWorkforce Management SolutionsClient OnboardingDocumentation QualityProject DeliveryStakeholder ManagementSoft SkillsCommunication SkillsAnalytical SkillsProblem-Solving SkillsRelationship BuildingCross-Functional CollaborationIndustry KeywordsGlobal PayrollEmployer of RecordWorkforce ManagementClient SuccessCompliance RequirementsTools & TechnologiesSalesforceHRIS PlatformsERP SystemsAI-Powered ToolsGenerative AI Tools#J-*****-Ljbffr

Bachelor’s degree or equivalent professional experience 4+ years of experience in SaaS implementation, onboarding, consulting, project management, customer success, or similar client-facing roles 3+ years of experience within payroll, global payroll, EOR, HR technology, or workforce management environments Proven experience managing complex implementation projects from discovery through go-live Strong understanding of payroll operations, onboarding processes, compliance requirements, and workforce management solutions Experience working with HRIS, payroll, ERP, or workforce management platforms Excellent project management, stakeholder management, and communication skills Strong analytical and problem-solving capabilities Demonstrated ability to leverage AI tools to improve productivity, project execution, documentation, data analysis, and operational efficiency Comfortable working cross-functionally in a fast-paced, global environment Experience with Salesforce or Salesforce-based applications (nice to have) Experience with integrations, APIs, and enterprise software ecosystems (nice to have) Experience supporting multinational organizations and global workforce solutions (nice to have) Familiarity with Generative AI tools such as ChatGPT, Claude, Gemini, or Microsoft Copilot (nice to have) Core Competencies Demonstrates expertise in leading complex implementation projects for Global Payroll and Employer of Record solutions, ensuring compliance and operational excellence. Proficient in leveraging AI tools to enhance project efficiency and client satisfaction while managing cross-functional collaboration. Highest-signal resume keywords SaaS Implementation Project Management Payroll Operations HRIS Integration AI Tool Utilization Hard Skills Implementation Project Management Payroll Compliance Data Migration Testing and Validation Operational Risk Management Workforce Management Solutions Client Onboarding Documentation Quality Project Delivery Stakeholder Management Soft Skills Communication Skills Analytical Skills Problem-Solving Skills Relationship Building Cross-Functional Collaboration