System Analyst

At SES Water, data plays a vital role in helping us deliver excellent service to our customers and drive informed business decisions., We are looking for a Systems Analyst to join our team, supporting the management, development and optimisation of our reporting and systems environment. You will utilise multiple data sources, our data warehouse and Power BI platform to deliver insightful reporting, analytics and performance management information across Supply, Metering and Business Markets.

Alongside data analytics, you will provide technical and administrative support for business systems, ensuring users receive excellent service and systems remain effective, reliable and fit for purpose.

This is an exciting opportunity to join a forward-thinking organisation that is continuing to strengthen its data-led decision-making capabilities and invest in innovative technologies. Key ResponsibilitiesData Management & Analytics

• Design, develop and deliver reporting solutions and dashboards using Power BI.
• Produce meaningful management information and analysis for stakeholders up to Director level.
• Build and maintain datasets to support operational and strategic business decisions.
• Develop and maintain directorate dashboards and reporting plans.
• Provide detailed data analysis to support business requirements and investigations.
• Gather, interpret and document user reporting requirements.
• Ensure reports and dashboards are thoroughly tested and validated.
• Support the ongoing development and optimisation of the company data warehouse.

Systems Management

• Provide first-line support for designated business systems.
• Manage user access, permissions and system administration activities.
• Deliver training and guidance to system and report users.
• Act as a key point of contact for third-party software suppliers and support providers.
• Assist with system upgrades, enhancements, testing and implementation activities.
• Support the maintenance of system documentation and user guides., * Employee Assistance Programme providing 24/7 support for mental health, financial wellbeing and personal matters.
• Free annual flu vaccination.
• Competitive family leave policies covering maternity, paternity, adoption and shared parental leave.

Travel & Lifestyle

• Free on-site parking at our headquarters.
• Cycle to Work scheme.
• Car Share scheme supporting sustainable and cost-effective commuting.

You will be a motivated and analytical professional with experience of working in a data-driven environment. You will be comfortable translating business requirements into meaningful reporting and system solutions and be confident working with stakeholders at all levels. Essential Skills & Experience

• Educated to A-Level standard or equivalent.
• Experience in a data analytics, systems analyst or similar role.
• Experience designing, building and testing Power BI dashboards and reports.
• Strong understanding of data structures and data relationships.
• Experience gathering and interpreting business requirements.
• Understanding of data warehouse principles and design.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management skills.
• Ability to deliver user training and support.
• Proficient in Microsoft Office applications, particularly Excel.

Desirable Skills & Experience

• Knowledge of SQL Server.
• Experience working with field job management systems.
• Understanding of mobile data solutions.
• Experience with statistical forecasting techniques.
• Knowledge of the water or utilities sector.

That’s why we offer a diverse benefits package designed not just to reward, but to empower you to live well, both at work and beyond. Our BenefitsTime Off & Flexibility

• 25 days annual leave (excluding bank holidays), rising with length of service.
• Holiday buy and sell scheme, giving you flexibility over your annual leave entitlement.
• One paid volunteering day each year to support a community or charity project that matters to you.

Financial Wellbeing

• Competitive salary.
• Company bonus scheme.
• Competitive pension scheme with company contribution matching.
• Life assurance.
• Share schemes, including discounted share purchase and share matching opportunities.
• Retail discounts offering savings across thousands of retailers.
• Give As You Earn scheme, enabling tax-efficient charitable giving.

SES Water has a rich history of serving communities in the South East of England. Water plays an important role in our lives, which is why we’re committed to supplying our customers with access to 160 million litres of safe, reliable, clean water every day.

We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife.

Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career., At SES Water, our people are the heart of everything we do. We believe in creating an environment where everyone can thrive, bring their best every day and feel truly valued., Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.