Technical Support - Saas

OverviewJoin Signaturit Group within Namirial to support cloud-native integrations and client deployments.You will monitor synchronizations, configure and install system components, and manage integrations with other systems, while ensuring security and compliance.You’ll work with cross-functional teams to tailor solutions for client needs and uphold ISO/IEC *** policies.This role offers exposure to a fast-growing European leader shaping digital transaction platforms and identity services.Compensaciones / BeneficiosFlexible hybrid work set upFlexible working hoursSummer intensive working scheduleIntensive workday on Fridays (year-round)Health Insurance 100% for you and your kidsFlexible benefits (Coverflex) experience?(clarified in description)ResponsabilidadesMonitor synchronizations and automatic notificationsManage and resolve technical incidentsWeekly internal priority meetingsEnvironment monitoring, log review, and SQL queriesRemote connection to client serversConfigure tools and resolve initial product issuesEnvironment setup based on client needsInstallation and configuration of system componentsImplementation of integrations with other systemsAuthentication management (LDAP, SAML, SSO, Databases)License and permission managementClient meetings regarding integration questionsMaintain responsibilities within Integrated Management SystemApply Quality and Information Security policies (ISO/IEC ***)Comply with Environmental Policy guidelinesFollow Business Continuity proceduresAssume trusted role responsibilities if assignedRequisitos principalesAdvanced Vocational Training in IT2 years experience idealSpanish and English mandatoryPragmatism & OwnershipEffective CommunicationAdaptabilityPragmatism & OwnershipEffective CommunicationAdaptabilityAuthentication management (LDAP, SAML, SSO, Databases)Installation and configuration of system componentsImplementation of integrations with other systems

(clarified in description)ResponsabilidadesMonitor synchronizations and automatic notificationsManage and resolve technical incidentsWeekly internal priority meetingsEnvironment monitoring, log review, and SQL queriesRemote connection to client serversConfigure tools and resolve initial product issuesEnvironment setup based on client needsInstallation and configuration of system componentsImplementation of integrations with other systemsAuthentication management (LDAP, SAML, SSO, Databases)License and permission managementClient meetings regarding integration questionsMaintain responsibilities within Integrated Management SystemApply Quality and Information Security policies (ISO/IEC *****)Comply with Environmental Policy guidelinesFollow Business Continuity proceduresAssume trusted role responsibilities if assignedRequisitos principalesAdvanced Vocational Training in IT2 years experience idealSpanish and English mandatoryPragmatism & OwnershipEffective CommunicationAdaptabilityPragmatism & OwnershipEffective CommunicationAdaptabilityAuthentication management (LDAP, SAML, SSO, Databases)Installation and configuration of system componentsImplementation of integrations with other systems