Data Analyst

o 10+ years of technical data analytics / production analytics experience. o Strong hands-on experience with SQL, Tableau, Power BI, Alteryx, Python/Pandas, and ServiceNow. o 5+ years of production support and incident analytics experience, including root-cause analysis and stability improvements. o Proven experience building dashboards, KPIs, analytics, and reporting from the ground up. o Experience analyzing incident volume, MTTD, MTTR, monitoring/observability, and operational data. o Strong executive communication skills with experience presenting analytics and recommendations to leadership. o Experience partnering with Production Support, SRE, Development, and Application teams. o 2+ years of practical experience with AI-assisted tools, such as MS Copilot, GitHub Copilot, or similar. Nice to Have o Financial services / banking experience. o SRE, reliability engineering, or observability experience. o Experience with Splunk, Dynatrace, Datadog, Grafana, or similar tools. o ServiceNow Performance Analytics experience. o Experience analyzing application logs, events, and alerts. o Proven results improving incident volume, MTTR/MTTD, or application stability.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, long-term disability insurance, short-term disability insurance, paid parking/public transportation, (paid time, paid sick and safe time, hours of paid vacation time, weeks of paid parental leave, paid holidays annually - AS Applicable)

At Collabera, we don’t just offer jobs-we build careers. As a global Visionary in talent solutions, we provide opportunities to work with top organizations, cutting-edge technologies, and dynamic teams. Our culture thrives on innovation, collaboration, and a commitment to excellence. With continuous learning, career growth, and a people-first approach, we empower you to achieve your full potential. Join us and be part of a company that values passion, integrity, and making an impact.