BAS Systems Specialist

Our organization is seeking a dynamic and experienced Key Account Manager to join our Engineering team. This role is pivotal to our success and requires a seasoned professional who can handle a fast-paced, challenging, and rewarding environment. You will be responsible for maintaining and enhancing our relationships with our most important clients - our key accounts.

The successful candidate will have a background in engineering, with a deep understanding of the construction industry, blueprints, engineered products, manufacturing, and inside sales. If you are a driven individual with a passion for providing exceptional customer service, we would love to hear from you., 1. Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives.

1. Research key customer wants and needs. Suggest solutions that answer clients’ needs and wants.
2. Ensure timely and successful delivery of solutions according to customer needs and objectives.
3. Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
4. Develop new business with existing clients and/or identify areas of improvement that meet company goals.
5. Monitor and analyze customer’s usage of our product.
6. Liaise with cross-functional internal teams, including product development and marketing, to improve the entire customer experience.
7. Collaborate with sales team to identify and grow opportunities within territory.
8. Assist in product design and product development based on customer feedback.
9. Create and manage contract renewal processes for all key accounts.

1. Bachelor’s degree in Engineering, Business Administration, or related field.
2. 2+ years of experience in a key account management role or relevant role.
3. Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization.
4. Solid experience with CRM software and MS Office (particularly MS Excel).
5. Experience in delivering client-focused solutions to customer needs.
6. Proven ability to juggle multiple key account management projects at a time, while maintaining sharp attention to detail.
7. Excellent listening, negotiation, and presentation abilities.
8. Strong verbal and written communication skills.
9. In-depth understanding of the engineering industry, with an emphasis on construction, blueprints, engineered products, manufacturing, and inside sales.
10. Demonstrable experience in negotiation and meeting client requirements.
11. Excellent organizational skills with a customer-oriented approach.
12. Ability to travel as needed.
13. Self-motivated and able to thrive in a result-driven environment.
14. Natural relationship builder with integrity, reliability, and maturity.

Salary: $70,000 - $75,000 per year