Implementation Lead, Spain

Experteer Overview As Implementation Lead for the French region, you guide Uber for Business customers through successful launches.You collaborate with Sales, Account Management, and cross-functional teams to drive adoption, growth, and excellent service.You manage end-to-end implementations, timelines, and training, with post-launch optimization.You work in a fast-paced, hybrid setting with in-office presence midweek.This role offers impact on enterprise and mid-market customers and potential bonuses/equity.Compensaciones / Beneficios - Understand customer goals and align them with mutual objectives - Develop a seamless launch and implementation strategy to boost adoption, with 2-4 months post-launch supervision - Manage timelines and project plans with internal and external stakeholders - Ensure customer training through collateral, office hours, and instruction on tools and programs - Handle tactical and technical setup (API, SFTP, expense integrations) and finance-related submissions - Collaborate with product, marketing, and support to ensure smooth onboarding and strong client experience - Identify and mitigate issues, and propose data-based improvements - Navigate cross-functional stakeholder relationships, including senior-level influenceResponsabilidades - Min 3 years in B2B client implementation, onboarding, project management, customer success, or similar - Experience owning end-to-end implementations from kickoff to post-launch adoption - Proven ability to manage multiple concurrent client projects with plans, timelines, dependencies, risks, and deliverables - Strong external stakeholder management with client decision-makers; ability to influence - Strong internal stakeholder management to collaborate with Sales, Product, Operations, etc.- Comfort with data and metrics to measure adoption and advise customers - Experience with technical/system implementations; familiarity with integrations (APIs, SFTP, expense integrations) preferred - Strong written and verbal communication; experience training clients and presenting to stakeholders - Ability to work independently in a fast-paced environment and resolve issues with limited supervisionRequisitos principales - bonuses - equity - other compensation - benefits package

You collaborate with Sales, Account Management, and cross-functional teams to drive adoption, growth, and excellent service. You manage end-to-end implementations, timelines, and training, with post-launch optimization. You work in a fast-paced, hybrid setting with in-office presence midweek. This role offers impact on enterprise and mid-market customers and potential bonuses/equity.Compensaciones / Beneficios - Understand customer goals and align them with mutual objectives - Develop a seamless launch and implementation strategy to boost adoption, with 2-4 months post-launch supervision - Manage timelines and project plans with internal and external stakeholders - Ensure customer training through collateral, office hours, and instruction on tools and programs - Handle tactical and technical setup (API, SFTP, expense integrations) and finance-related submissions - Collaborate with product, marketing, and support to ensure smooth onboarding and strong client experience - Identify and mitigate issues, and propose data-based improvements - Navigate cross-functional stakeholder relationships, including senior-level influenceResponsabilidades - Min 3 years in B2B client implementation, onboarding, project management, customer success, or similar - Experience owning end-to-end implementations from kickoff to post-launch adoption - Proven ability to manage multiple concurrent client projects with plans, timelines, dependencies, risks, and deliverables - Strong external stakeholder management with client decision-makers; ability to influence - Strong internal stakeholder management to collaborate with Sales, Product, Operations, etc.

• Comfort with data and metrics to measure adoption and advise customers - Experience with technical/system implementations; familiarity with integrations (APIs, SFTP, expense integrations) preferred - Strong written and verbal communication; experience training clients and presenting to stakeholders - Ability to work independently in a fast-paced environment and resolve issues with limited supervisionRequisitos principales - bonuses - equity - other compensation - benefits package