Technical Support Tech I

The Quality Engineer plays a key role in supporting new program launches and ensuring robust quality processes across both pre-production and post-production activities. In this position, you create and submit PPAPs and APQPs, lead 8D and corrective action meetings, and develop control plans and PFMEAs while collaborating closely with internal teams, customers, and suppliers. You consistently make rational, data-driven decisions and apply strong analytical skills to maintain high standards of quality in an automotive manufacturing environment. Responsibilities

• Support new program launches by creating and submitting PPAPs, APQPs, control plans, and PFMEAs for automotive manufacturing processes.
• Split time between pre-production activities such as process development and documentation, and post-production activities such as issue resolution and continuous improvement.
• Administer corrective and preventive actions both internally and externally to address quality issues and prevent recurrence.
• Serve as the primary point of contact for Corrective Action Requests (CAR) and other customer-related quality issues.
• Lead 8D problem-solving and corrective action meetings to drive effective root cause analysis and sustainable solutions.
• Develop and optimize process parameters to ensure stable, capable, and efficient manufacturing operations.
• Lead and promote lean manufacturing methods, actively participating in continuous improvement projects utilizing Lean Manufacturing principles.
• Establish and maintain a robust document control system, including standard operating procedures (SOPs), work instructions, forms, and templates.
• Perform detailed inspections of incoming raw materials prior to use in production runs to verify conformance to specifications.
• Lead investigations into reported incidents or failures, conduct thorough root cause analyses, implement corrective actions, and verify the effectiveness of actions taken.
• Collaborate with cross-functional teams to develop innovative, cost-effective solutions that meet customer requirements and quality standards.
• Work closely with customers and suppliers to communicate quality expectations, address concerns, and support ongoing improvements.
• Provide technical guidance and support to Quality Technicians and other team members involved in day-to-day quality activities., Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools. Related Jobs Traveling MEP Superintendent Actalent

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Cast Iron Visionary Operations Leadership Automation Innovation Investigation CNC Machining Problem Solving Data Collection Post-Production Customer Service Document Control Analytical Skills Blueprint Reading Lean Manufacturing Program Management Root Cause Analysis Process Development Process Engineering Time Off Management Advanced Manufacturing Automotive Manufacturing Engineering Design Process Data-Driven Decision Making Standard Operating Procedure Continuous Improvement Process Computer Numerical Control (CNC) Production Part Approval Process Troubleshooting (Problem Solving) Advanced Product Quality Planning International Automotive Task Force Geometric Dimensioning And Tolerancing Eight Disciplines Problem Solving (8D) Corrective And Preventive Action (CAPA) Process Failure Mode And Effects Analysis (PFMEA), * Experience working as a Quality Engineer within automotive manufacturing, including familiarity with IATF requirements.

• Proven experience completing and implementing 8D corrective actions and preventive actions.
• Hands-on experience with PPAP, APQP, and PFMEA development and implementation.
• Strong troubleshooting skills and demonstrated ability to perform root cause analysis.
• Proficiency in blueprint reading and Geometric Dimensioning and Tolerancing (GD&T).
• Detail-oriented mindset with strong analytical tendencies and the ability to make rational, data-driven decisions.
• Ideally 5+ years of experience in quality engineering or a closely related role within manufacturing.
• Quality certification or formal qualification in quality engineering or a related discipline.

Additional Skills & Qualifications

• Experience with machined metal products and precision machining processes.
• Background working with cast iron castings in a production environment.
• Exposure to CNC machining operations and related process development.
• Experience using MeasureLink or similar measurement data collection and analysis software.
• Quality Engineering certifications or additional professional credentials in quality or manufacturing.
• Familiarity with lean manufacturing principles and continuous improvement methodologies.
• Ability to collaborate effectively with cross-functional teams including process engineering, program management, automation, and operations., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

This role is based in a world-class precision machining and assembly environment focused on high-volume automated processes for automotive customers. You work on a team with other Quality Engineers and Quality Technicians, collaborating closely with Process Engineers, Program Managers, Automation Engineers, and Operations to ensure robust quality and efficient production. The typical shift starts at 7:00 a.m., with an expected workweek of approximately 45-50 hours. The company culture emphasizes exceptional customer service, problem-solving, and continuous improvement, offering significant exposure to developing machining processes and advanced manufacturing technologies. Team members receive 10 days of paid time off, 6 paid holidays, and access to Udemy learning resources after six months, supporting ongoing professional growth in a dynamic, fast-paced production environment. Job Type & Location

This is a Contract to Hire position based out of New Troy, MI. Pay and Benefits

The pay range for this position is $38.46 - $43.27/hr.

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.