Information Governance Officer

• Supporting senior IG colleagues in the development and delivery of governance projects and initiatives.
• sources to support governance improvements across the Trust.
• Coordinating and supporting the completion of Data Protection Impact Assessments (DPIAs), ensuring all required information is accurately documented for review.
• Working with IG colleagues, maintain the Department’s work programme,departmental dashboards, producing monthly updates and reporting issues to the Head of IG.
• Assisting with investigations relating to IG incidents, FOI requests, and Supportworks requests, while providing cover for colleagues when required.
• Supporting the team with ad-hoc projects and administrative activities.
• Representing IG at internal meetings, including preparing reports and papers as required.
• Providing advice/guidance to staff and patients in line with IG policies.
• Identifying opportunities to improve IG policies, procedures, and systems,.
• Maintaining the IG Document Framework Library, ensuring accurate version control and effective document management practices.

Key Themes of the Role

• Information Governance and Data Protection Compliance
• DPIA Coordination and Assurance
• Project and Programme Oversight
• Performance Monitoring and Reporting
• FOI, Incident and Request Management
• Policy Development and Process Improvement
• SharePoint and Document Management
• Operational Support, * Provide administrative, analytical and project support to the senior Information Governance management team, contributing to the delivery of the Trusts IG work programme and assigned projects.
• Interpret and analyse complex information from a range of sources, using this to support effective governance, reporting and decision-making across the Trust.
• Support the completion and maintenance of Data Protection Impact Assessments (DPIAs), ensuring information is accurately recorded and available for review and approval.
• Monitor the IG departmental work programme and dashboard, ensuring actions and updates are completed within agreed timescales and highlighting areas of concern, risk or non-compliance to the Head of Information Governance.
• Support investigations relating to Information Governance incidents, Freedom of Information requests and Supportworks requests, providing appropriate cover for colleagues when required.
• Attend Information Governance Steering Groups, sub-committees and other relevant Trust meetings, preparing papers and reports on progress against agreed objectives where required.
• Act as a knowledgeable point of contact for staff and patients regarding Information Governance policies, procedures and processes, escalating complex matters appropriately.
• Assist with the development, review and implementation of IG policies, procedures, guidance and systems, identifying opportunities to improve existing processes.
• Maintain the Information Governance SharePoint library, ensuring documents are managed systematically and accurately, with appropriate version control.
• Work alongside IG colleagues to deliver the annual Information Governance audit programme, assessing staff compliance and awareness of relevant policies and procedures.
• Following IG incidents, risks or identified issues, support recommendations for improvements to policies, procedures, guidance and training.
• Support the Trusts Data Mapping Annual Work Programme, ensuring personal data flows are appropriately documented and risk assessed in line with established processes.
• Monitor outstanding data mapping activity, following up areas where information is incomplete or overdue and escalating non-compliance where necessary.
• Maintain accurate records of the Trusts Information Sharing Agreements, ensuring these are reflected within departmental data maps and remain current.
• Support the transition of appropriate Information Sharing Agreements to DPIAs, helping to document the revised process and obtain the necessary approvals.
• Assist with the management of the IG mailbox and Service Desk calls, responding professionally and promptly to queries from staff across the Trust.
• Plan and prioritise your workload effectively, balancing planned work programme deadlines with emerging priorities and unexpected requests.
• Proofread Information Governance papers, reports and other materials to ensure they are accurate, clear and suitable for publication.
• Build positive working relationships with colleagues at all levels across the Trust, contributing to effective team working through clear communication and constructive feedback.
• Undertake additional project and administrative duties appropriate to the role as required.

You will be expected to:

• Maintain the highest standards of confidentiality and handle personal and sensitive information in accordance with relevant legislation, Trust policies and the Caldicott Principles.
• Comply with all relevant Frimley Health NHS Foundation Trust policies, procedures and health and safety requirements.
• Promote equality, diversity and inclusion and ensure that responsibilities are carried out in accordance with the Trusts Equal Opportunities Policy.
• Maintain your own health, safety and wellbeing, while contributing to a safe working environment for colleagues and others.
• Be willing to travel between Frimley Park, Heatherwood and Wexham Park Hospitals as required to support the Trust-wide Information Governance work programme

This role would suit an individual with previous experience of working within a Information Governance environment, who has excellent organisational skills, attention to detail and the ability to manage competing priorities. They will also require a good working knowledge of Microsoft Office products, including an excellent knowledge of Excel., * Educated to a degree standard or equivalent experience, i.e., 2 years working in IG environment, * Experience of working across all areas of Information Governance

• Experience of writing detailed procedure documents for employees
• Experience of handling complaints
• Experience of explaining complex issues to a range of people
• Experience of auditing working practices within own work area and other departments/areas
• Experience of dealing with queries from across an organisation on varying subjects and from a wide spectrum of staff
• Track record of supporting the implementation of improved information governance arrangement within complex organisations, * Demonstrates good knowledge of Information Governance / Data Protection Acts and Free of Information, NHS Code of Confidentiality, Access to Health Records Act and Calidcott Principles
• Track record of supporting the implementation of improved information governance arrangement within complex organisations
• Ability to work under pressure and meet tight deadlines
• Working knowledge of records management patient confidentiality, information security and information sharing
• Excellent written and oral communication skills with staff at all levels

Special Critera, * Ability to travel across sites within the Trust

Visa Sponsorship:This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

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