QA or QC Technician

You will be responsible for: Product Testing & Compliance

• Conduct, record, and report product tests in accordance with internal procedures and customer-specific standards.
• Manage tender samples, ensuring quality, accuracy, and timely delivery.
• Maintain and monitor benchmark samples and coordinate re-testing for any failed items.
• Liaise with third-party laboratories, consultants, and inspection agencies to ensure compliance with all relevant standards and regulations.

Vendor Documentation & Audits

• Collect, review, and maintain vendor test reports, ethical audits, and environmental compliance documents (e.g., WEEE, packaging, batteries).
• Track document validity periods and issue timely reminders for renewal.
• Maintain Bills of Materials (BOM) aligned with UK importer and environmental compliance requirements.

Artwork & Instruction Manuals

• Coordinate artwork briefs, version control, and approval processes with suppliers and the UK creative team.
• Review and proofread instruction manuals to ensure alignment with product specifications and brand guidelines.

Shipping Marks & Documentation

• Review and approve shipping mark documents in collaboration with suppliers.
• Maintain organized records of draft and final versions for audit and compliance purposes.

Factory Inspections (Inline & Pre-Shipment)

• Plan and coordinate inline and pre-shipment inspections with factories or approved third-party inspection agencies.
• Prepare inspection briefs, review inspection results, and record findings.
• Address and resolve any failures or non-conformities promptly, ensuring timely rework or re-inspection.

Gold Seal Samples (GSS)

• Manage the request, shipment, and documentation of Gold Seal Samples (GSS).
• Maintain updated GSS tracking logs and handle disposal of obsolete samples in accordance with Company procedures.

Documentation & Filing

• Maintain all QC technical, compliance, and quality-related documentation within the shared filing system.
• Ensure consistency and traceability using the Company’s standard file naming conventions.

BC System Updates

• Update product weights and dimensions in the BC system based on inspection reports and verified data.
• Confirm product details for deliveries to the Oldham warehouse and correct discrepancies as needed.

Critical Path & Reporting

• Maintain and update the Critical Path with all QC and compliance milestones, including artwork approvals, inspection results, and shipment readiness.
• Communicate regularly with factories to confirm Goods Ready Dates (GRD) and arrange inspections via the China office or authorized agencies.
• Review inspection reports and photos to approve or reject shipments.
• Coordinate with factories for rework or re-inspection, ensuring all updates are accurately reflected in the Critical Path.

You must have experience within one or more of the following sectors:

• Educational products Classroom products Stationery Consumer products Office products Electrical & electronic goods Manufacturing
• You will ideally have 2+ years’ experience in Quality Control, Quality Assurance, Product Compliance, Product Development or a similar role.
• This role is not suitable for candidates whose experience is solely within pharmaceutical or food production.

The Person

• Excellent attention to detail.
• Methodical and organised.
• Good communication skills.
• Able to understand product specifications and technical information.
• Confident reviewing testing and inspection reports.
• Able to manage deadlines and work independently.