Salesforce Developer - Service Cloud, Experience Cloud & Ai (100% Remote Within Spain) - Barcelona

OverviewIn this role you will design and build scalable Salesforce solutions to support Customer Support/Success and Experience Cloud initiatives.You will implement Apex-based backend services, integrations, and AI-enabled interactions, collaborating with product, analysis, and QA teams to deliver reliable releases.You’ll optimize data operations, security, and architecture to scale across multiple countries.This is a hands-on, impact-driven role at a company focused on making healthcare experiences more human.Compensaciones / Beneficiosremote or hybrid work modelflexible working hoursprivate healthcare plan with Adeslasgym access via AndjoyEnglish and Spanish classesannual leave with local holiday exchange optionsResponsabilidadesDesign and implement scalable APEX solutions with domain/service patterns and governor-safe practicesEnhance Service Cloud capabilities including complex case management, entitlements, milestones, routing, and automationBuild and customize Experience Cloud sites for self-service experiencesImplement Digital Engagement channels (Chat, Messaging, WhatsApp, SMS, Facebook Messenger)Develop AI-powered bots and automation integrated with Apex, Flows, and external systemsCreate secure Apex REST APIs, callouts, Platform Events, async Apex, and CDC-driven solutionsDevelop Apex services for Lightning Web Components, Experience Cloud, Flows, and AI AgentsOptimize SOQL/SOSL queries for high-volume data operationsCreate invocable Apex to extend Flows and bot conversationsParticipate in solution design with focus on security, scalability, performance, and maintainabilityCollaborate with DevOps on CI/CD using Git, PRs, SFDX/DevOps Center, packaging, and safe deploymentsSupport UAT and troubleshoot incidents using logs and monitoring toolsDocument technical decisions and APIs; maintain Jira ticketsCustomize Salesforce objects, fields, layouts, record types, and reports/dashboardsConfigure automations including Flows, approvals, routing, Omni-Channel, and email automationsMaintain Salesforce security models and Experience Cloud accessOptimize implementations to reduce debt and improve platform healthPromote Salesforce development best practices and contribute to architecture strategyWork with cross-functional teams for shared platform quality and deliveryRequisitos principales2-5+ years of Salesforce development experience with strong Apex focusHands-on Service Cloud customization and developmentExperience with Experience Cloud portals (Customer/Partner)Experience implementing Digital Engagement channels (Chat, Messaging, WhatsApp, SMS)Experience with Einstein Bots or AI assistants in SalesforceProven enterprise Apex patterns, bulkification, and asynchronous processingStrong integration experience using Apex REST, HTTP callouts, Platform Events, Named Credentials, async integrationsSOQL performance tuning and Salesforce data modeling understandingSolid knowledge of Salesforce security, CRUD/FLS, and Experience Cloud securityExperience with Omni-Channel routing, queues, and service workflowsKnowledge of Service Cloud data model (Cases, Accounts, Contacts, Knowledge, Entitlements, Milestones)Experience developing Lightning Web Components (LWC)Proficiency with Git workflows and CI/CD (SFDX/DevOps Center)Strong communication and cross-functional collaborationProfessional working proficiency in EnglishSalesforce certifications such as Platform Developer I/II, Service Cloud Consultant, Experience Cloud Consultantstrong communicationcollaboration with Product, BA, Admins, QA, Architectsproblem-solving mindsetApexService CloudExperience Cloud

Requisitos principales2-5+ years of Salesforce development experience with strong Apex focus Hands-on Service Cloud customization and development Experience with Experience Cloud portals (Customer/Partner) Experience implementing Digital Engagement channels (Chat, Messaging, WhatsApp, SMS) Experience with Einstein Bots or AI assistants in Salesforce Proven enterprise Apex patterns, bulkification, and asynchronous processing Strong integration experience using Apex REST, HTTP callouts, Platform Events, Named Credentials, async integrations SOQL performance tuning and Salesforce data modeling understanding Solid knowledge of Salesforce security, CRUD/FLS, and Experience Cloud security Experience with Omni-Channel routing, queues, and service workflows Knowledge of Service Cloud data model (Cases, Accounts, Contacts, Knowledge, Entitlements, Milestones) Experience developing Lightning Web Components (LWC) Proficiency with Git workflows and CI/CD (SFDX/DevOps Center) Strong communication and cross-functional collaboration Professional working proficiency in English Salesforce certifications such as Platform Developer I/II, Service Cloud Consultant, Experience Cloud Consultant strong communication collaboration with Product, BA, Admins, QA, Architects problem-solving mindset Apex Service Cloud Experience Cloud