Operational Readiness Lead

The Operational Readiness Lead is a critical technical support and enablement role dedicated to ensuring workforce readiness, operational reliability, environmental compliance, and rapid contingency recovery across all site facilities operations. Serving a high-capacity pharmaceutical manufacturing facility, this position does not have direct day-to-day operational or compliance ownership. Instead, it serves as a vital support partner to the operations team, focusing on building technical competency, standardizing knowledge transfer, and fortifying operational readiness and response capability., 1. Operational Stability & Knowledge Management

• Formalize Technical Curriculum: Design, build, and implement a structured, formal curriculum for operators and first-line managers, replacing legacy “person-to-person” informal onboarding.
• SOP & Skills-Refresh Administration: Partner with operations to systematically review and update Standard Operating Procedures (SOPs). Coordinate and deliver the mandatory SOP curriculum alignment to ensure all operational staff are rapidly updated on revised or newly issued SOPs.
• Workforce & Process Stabilization: Safeguard operational stability and mitigate process variability by establishing clear technical competency matrices, standardizing shift-to-shift execution, and implementing structured coaching initiatives to secure critical institutional knowledge.

1. Contingency Preparedness & Operational Readiness * Fortify Operational Readiness: Develop, update, and maintain comprehensive contingency planning procedures that operations teams can execute to minimize utility downtime and prevent environmental compliance excursions. * Facilitate Simulation Drills: Design, schedule, and execute regular contingency response and disaster recovery drills. Coach both salaried and union personnel on swift and safe responses to critical utility system failures. * Root Cause Analysis (RCA) Support: Assist operations and compliance teams in investigating utility interruptions or compliance near-misses including After Action Review (AAR) to evaluate response effectiveness, identify lessons learned, assign corrective actions, and drive continuous improvement.

2. Utility Systems & Asset Lifecycle Support * Onboarding New Equipment: Support the operational integration of incoming new equipment by developing technical curriculum materials, running instructional sessions, and drafting initial standard procedures for the operations team. * End-of-Life Asset Reliability Support: Collaboratively develop operator troubleshooting guides and reliability coaching to help the team safely and effectively manage aging, end-of-life (EOL) facilities operations assets.

3. Compliance Enablement * Compliance Integration: Align all technical curricula with current state and federal air, wastewater, and water permit requirements to ensure operator behavior naturally supports regulatory compliance. * Audit Readiness: Drive a clear understanding of compliance requirements by ensuring continuous expectation alignment across the operations team. Coach team to fully understand how their daily actions, routine housekeeping, and operational decisions directly contribute to the facility’s overall regulatory compliance and audit readiness.

4. Team Mentorship & Labor Relations * Collaborative Support: Work effectively across a diverse department consisting of salaried professionals and unionized operations personnel, serving as a trusted technical advisor, coach, and support partner. * Talent Development: Act as a high-performing mentor with a strong desire to coach, grow, and elevate the technical capabilities of first-line managers and operators., Operations Leadership Automation Enthusiasm Innovation Biochemistry Microbiology Communication Data Analysis Investigation Biotechnology Lean Six Sigma Problem Solving Telephone Skills Technical Issues Biopharmaceuticals Influencing Skills Technical Services Process Development Process Engineering Contingent Workforce Technical Leadership Chemical Engineering Regulatory Compliance Strong Academic Record Mechanical Engineering Biomedical Engineering Continuous Development Manufacturing Processes Biochemical Engineering Good Manufacturing Practices Ethical Standards And Conduct Influencing Without Authority Continuous Improvement Process Biological Systems Engineering Troubleshooting (Problem Solving) Product And Manufacturing Information Corrective And Preventive Action (CAPA) Current Good Manufacturing Practices (cGMPS) +0 On Site Support Technician TEKsystems

Mount Crawford, VA*On-Site

Intranet Operations Mobile Phones Backup Devices Windows Servers Problem Solving Microsoft Office Active Directory SAP Applications Diagnostic Tools Symantec Altiris Operating Systems Technical Support Computer Hardware Windows PowerShell Peripheral Devices Business Valuation Full Stack Development Artificial Intelligence Business Transformation +0 2027 Future Talent Program - Elkton Manufacturing Intern Merck & Co., Inc

Elkton, VA*On-Site

Biology Operations Leadership Automation Enthusiasm Innovation Biochemistry Microbiology Communication Data Analysis Investigation Biotechnology Lean Six Sigma Problem Solving Telephone Skills Technical Issues Biopharmaceuticals Influencing Skills Technical Services Process Development Process Engineering Contingent Workforce Technical Leadership Chemical Engineering Regulatory Compliance Strong Academic Record

Boilers Planning Auditing Coaching Teamwork Operations Management Mentorship Innovation Wastewater Compassion Reliability Housekeeping Coordinating Adaptability Lean Six Sigma Compressed Air Cooling Towers Quality Control Telephone Skills Digital Controls Sewage Treatments Disaster Recovery Knowledge Transfer Root Cause Analysis Business Continuity Facility Management Contingency Planning Contingent Workforce Regulatory Compliance Operations Management Competency Management Maintenance Scheduling Curriculum Development Institutional Knowledge Training And Development Environmental Compliance Deviation Investigations Standard Operating Procedure Pharmaceutical Manufacturing Corrective Action Management Troubleshooting (Problem Solving) Failure Mode And Effects Analysis, + High School Diploma/GED and 8 years of direct, hands-on experience in industrial utilities/infrastructure operations.

• OR Associate degree in engineering or related scientific field and 6 years of direct, hands-on experience in industrial utilities/infrastructure operations.
• OR Bachelor degree in engineering or related scientific field and 4 years of direct, hands-on experience in industrial utilities/infrastructure operations.
• Labor Relations: Demonstrated, successful track record of working collaboratively with both salaried employees and unionized operating staff and contract execution.
• Curriculum Development: Proven experience designing, writing, and executing formal technical curriculums or operator qualification programs.
• Contingency Management: Experience designing, planning, and coordinating operational readiness drills and business continuity preparation.
• Leadership Profile: High-performing individual with a visible track record of developing others, fostering teamwork, and supporting culture change.
• Certifications: Current state-issued licenses and certifications (wastewater, potable water, and ASOPE) compensatory to the facility classification or demonstrated progression with ability to achieve facility classification level within 1 year of hire.
• Equipment Familiarity: Deep technical understanding of boiler operations, chillers, cooling towers, HVAC, compressed air, wastewater treatment unit operations, and use of digital control systems to facilitate high-quality technical instruction., Adaptability, Adaptability, Analytical Analysis, Competency Management, Contingency Plan, Corrective Action Management, Deviation Investigations, Facility Engineering, Facility Management, Failure Mode and Effects Analysis FMEA, Government Regulation, HVAC Systems, Identifying Customer Needs, Interpersonal Relationships, Lean Six Sigma Tools, Maintenance Scheduling, Manufacturing Quality Control, Operational Compliance, Operations Management, Plant Operations, Procedure Reviews, Regulations, Regulatory Compliance, Root Cause Analysis (RCA), Root Cause Identification {+ 6 more}, Biomedical Engineering Continuous Development Manufacturing Processes Biochemical Engineering Good Manufacturing Practices Ethical Standards And Conduct Influencing Without Authority Continuous Improvement Process Biological Systems Engineering Troubleshooting (Problem Solving) Product And Manufacturing Information Corrective And Preventive Action (CAPA) Current Good Manufacturing Practices (cGMPS)

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

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The salary range for this role is $117,000.00 - $184,200.00

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.