JRSS NOC Technician III
RAMONA TERRACE MANAGEMENT L.L.C.
Scott Air Force Base, IL, United States
9 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Working hours
Regular working hours
Job source
Tech stack
Microsoft Access
Microsoft Word
Microsoft Excel
Microsoft Outlook
Cyber Security
System Configuration
Network Topologies
Intrusion Detection Systems
Multi-protocol Systems
Junos
Local Area Networks
Microsoft Office
+12 more
Network Control
Routing
Packet Analyzer
Network Management System
Microsoft PowerPoint
Remote Access Technology
Network Routers
Load Balancing
Computer Network Operations
Firewalls (Computer Science)
Juniper
Cisco
Job description
- Execute network operations to include analysis of customer traffic across the MPLS and JRSS infrastructure
- Perform real-time customer failover to restore services during scheduled and unscheduled outages and maintenance actions.
- Work directly with supported customers and peers to ensure maximum network availability to minimize or eliminate mission and operational impact.
- Proactively monitor network alarms across platform specific network management tools.
- Perform a variety of change management tasks which include hardware replacement, software configurations, and ASI management.
- Utilize incident management applications to document all aspects of reported outages/degradations, isolations, escalations, and resolutions during the lifecycle of a service impacting network incident.
- Assess and identify resolutions to various network incidents and/or deficiencies leveraging knowledge in one or more of following: routers, switches, routing protocols, MPLS, VPN technologies, IDS/IPS, proxies, packet capture, network taps, load balancing, firewalls, out-of-band management.
Requirements
- Must have DoD-8570 IAT Level 2 baseline certification (Security+ CE, or equivalent) at start date.
- High school and 2-4 years of experience.
- Ability to work in a 24/7 operation.
- Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management.
- Expertise in one or more of the following: routers, switches, routing protocols, CISCO, Juniper, MPLS.
- General understanding of network topologies.
-
Must have an active DoD Secret security clearance., * Tech control facility or cyber transport experience Circuit actions and vendor experience
-
IP architecture experience Telco NOC, inside or outside plant experience.
- Experience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint, TEAMs
- Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management, change management.
- any additional certifications to include: CCNA, JNCIA-Junos, F5 Networks Certified Technical Specialist, ITILv4.
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