IT Product Manager

Takes a long-term view of the IT portfolio for a given area of the business and engages with business management and executives to refine it to maximize benefits at a sustainable ongoing cost. Leads teams, focused on a particular area of the business, to deliver value through software solutions, whether developed in-house, developed externally, or through the use of third-party software. Is the primary point of contact for a particular area of the business for any business initiative which could require information technology resources or systems. Essential Roles and Responsibilities:

• Participates in the development of a roadmap for each application or system within the business area systems portfolio and obtains buy-in from the business and appropriate IT representatives
• Regularly shares the roadmap with the business, product team, information technology leadership and others as appropriate
• May participate in business area meetings and committees in order to understand the business context surrounding eventual IT-related decisions
• Participates in innovation sessions when faced with new and/or significant business needs that involve IT but aren’t met by the existing IT portfolio
• Interacts periodically with end users of software applications and not only with business management and executives
• Receives requests for work from the business and coordinates the product team’s resources to perform that work
• Learns about the business’ priorities of both IT-related activities and where those activities are in the business’ overall list of priorities
• Manages the work of the product team, whether through task assignments, formal project management, Agile methods, or other suitable approaches
• Commits to the delivery of work products within a given scope and deadline and successfully meets those commitments
• Learns new skills and technologies as needed in order to support the current business needs of their IT portfolio
• Engages with other specialties, such as training and communications, as early as possible prior to needing their assistance in order to realize value from the product team’s work
• Identifies current skills gaps within the product team and works with IT management to close those gaps
• Identifies current needs for consultants or vendors in order to meet business needs and works with IT management to evaluate, select, and work with them
• Follows IT department standards and processes related to design, documentation, coding, testing, implementation, etc., and regularly recommends improvements to them
• Follows safety rules, guidelines, and standards for all projects; participates in pre-task planning; reports any safety issues or concerns to management
• Other duties as required

• Bachelor’s degree in Computer Science, Information Systems, or related field and eight to ten years’ relevant experience. Or, in lieu of a degree, a minimum of twelve years’ relevant experience.
• Five years of applicable business or system development experience and two years of team lead or management experience.
• A valid driver’s license with acceptable violation history may be required.