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World Congress 2022 • Jun 15, 2022

Non-violent communication in agile teams

Alexandre Borges

Are team friction and cultural clashes derailing your sprints? Discover how non-violent communication transforms your agile ceremonies into hubs of psychological safety.

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#1 about 4 min

Establishing the core principles of non-violent communication

The baseline for healthy interaction requires intentionally avoiding harm to oneself and others in every instance.

#2 about 2 min

Understanding non-violent communication as a research process

Developing self-awareness and compassion becomes a continuous practice of discovering more effective ways to engage with others.

#3 about 5 min

Avoiding common pitfalls during non-violent communication practice

Misinterpreting empathy techniques can easily lead to unintended manipulation, disruptive over-communicating, or painful interpersonal misunderstandings.

#4 about 3 min

Connecting effective communication frameworks with agile methodology

Writing and testing software heavily depends on human collaboration, making interpersonal empathy critical for engineering processes.

#5 about 2 min

Leveraging agile routines for continuous communication practice

Regular sprint intervals, daily standups, and review ceremonies provide frequent opportunities to refine interpersonal exchanges within technical teams.

#6 about 7 min

Navigating the four iterative steps of the empathy circle

Observing situations, naming personal feelings, identifying core wishes, and asking clear questions establishes mutual team alignment.

#7 about 4 min

Becoming an empathy agent to bridge cultural differences

Actively listening and directly asking for clarity helps foster safety and trust across diverse cultural communication styles.

#8 about 3 min

Expanding empathy benefits across professional and personal boundaries

Collaborative problem-solving relies on mutual respect rather than isolated technical skills, which also directly benefits outside relationships.

#9 about 2 min

Recommended reading and managing intentions during communication

Foundational texts provide necessary theoretical background for continuous practice while self-observation helps prevent weaponising emotional language.

Matching moments

3:51 min

Aligning Agile communication needs with collaborative working preferences

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Cultivating a learning-focused and empathetic engineering culture

Tom George · LIVE

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Applying the five core values of extreme programming

Rita Castro · World Congress 2022

2:16 min

Fostering soft skills and ethics in open source contributions

Mike Swift · Coffee With Developers

1:47 min

Connecting empathy to technical resilience in software development

Malin Litwinski · World Congress 2022

1:31 min

Assessing software team maturity through targeted self-reflection questions

Martyna Zurek · LIVE

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