Sap Payroll & Hr Operations Manager - Málaga

OverviewIn this role you lead the SAP HR & payroll operations for international clients, ensuring accurate, compliant, and timely payroll processing.You manage client relationships and drive ongoing process improvements within a growing MPS/BPO context.You will escalate payroll issues, collaborate with global stakeholders, and support the development of the payroll team.This position offers a chance to shape global HR and payroll service delivery in a collaborative, high-performance environment.Compensaciones / Beneficioscomprehensive training and development programsflexible working scheduleprivate medical insurance 100% covered by SD Worx25 vacation daysworkation up to 4 weeks per yearlaptop and equipment providedResponsabilidadesLead and manage the SAP HR & payroll operations team to ensure accurate, timely payroll within scope and SLAsMaintain and strengthen client relationships as the primary delivery contactPrepare and present payroll performance reports and KPIs in monthly reviewsMonitor service levels and credits, ensuring SLA compliance and addressing deviationsServe as escalation point for unresolved payroll issues and ensure effective resolutionCollaborate with Global Process Owners and Payroll Country Leads to drive process improvementsOversee staffing, recruitment, onboarding, and team developmentDevelop and deliver payroll staff training materials and programsFoster a positive, high-performance team culture and continuous improvement mindsetEnsure compliance with global and local payroll regulations and standardsCoordinate team-impacting projects to achieve defined resultsRequisitos principales5+ years of experience in HR/payroll operations, preferably international or in MPS/BPOStrong understanding of HR/payroll processes, compliance, and global payroll standardsExperience managing client relationships and delivering payroll services to multinational clientsFamiliarity with SLAs, KPI measurement, and reportingDemonstrated leadership, team development, and performance managementExcellent communication and interpersonal skillsStrong problem-solving and decision-making abilities with adaptabilityExperience with Change Management, planning, and organizational changesStrong project coordination and stakeholder engagement abilitiesExperience with SAP Payroll, SuccessFactors, or similar platforms is a plusPayroll certifications (CPP, CPS, CPM) are an advantageFluent in English; additional languages are a plusexcellent communicationinterpersonal skillsleadershipSAP PayrollSuccessFactorsglobal payroll standards

Requisitos principales5+ years of experience in HR/payroll operations, preferably international or in MPS/BPO Strong understanding of HR/payroll processes, compliance, and global payroll standards Experience managing client relationships and delivering payroll services to multinational clients Familiarity with SLAs, KPI measurement, and reporting Demonstrated leadership, team development, and performance management Excellent communication and interpersonal skills Strong problem-solving and decision-making abilities with adaptability Experience with Change Management, planning, and organizational changes Strong project coordination and stakeholder engagement abilities Experience with SAP Payroll, SuccessFactors, or similar platforms is a plus Payroll certifications (CPP, CPS, CPM) are an advantage Fluent in English; additional languages are a plus excellent communication interpersonal skills