Remote Booking Consultant

Global Business Travel Group, Inc.
Fort Lauderdale, FL, United States
10 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work

Tech stack

Software Tools Web Applications

Job description

We’re looking for organized, customer-focused individuals to help clients navigate booking requests, compare options, and keep important details organized from start to finish. As a Remote Booking Consultant, you’ll assist with scheduling, reservation support, client communication, and research. Some requests may also involve accommodations, transportation, activities, or itinerary-related details, depending on the client’s needs. This role is ideal for someone who enjoys helping people make decisions, researching options, and making sure important details are handled accurately. Previous experience is not required. Training and ongoing support are provided. What You’ll Be Doing

  • Responding to client booking inquiries
  • Gathering dates, preferences, and important request details
  • Researching and comparing available options
  • Assisting with reservations, confirmations, and scheduling
  • Providing clear updates and next-step information
  • Following up on pending requests or missing details
  • Helping with changes, adjustments, or special requests
  • Maintaining accurate client and booking records
  • Supporting details related to accommodations, transportation, activities, or scheduled services
  • Reviewing information for accuracy before arrangements are finalized, Experience in customer service, reservations, hospitality, administration, scheduling, sales support, or client relations can be helpful, but it is not required. What You’ll Build Experience In Booking Support Assist with reservations, confirmations, updates, and changes. Client Communication Help clients stay informed and understand their next steps. Research & Comparison Review options and gather information based on client preferences. Planning Coordination Support details involving accommodations, transportation, activities, and itinerary timing. Remote Client Service Use online tools to manage requests, records, and communication independently. What the Role Offers

  • Fully remote work environment
  • Flexible scheduling
  • Structured training
  • Ongoing support and resources
  • Access to digital booking and planning tools
  • Opportunities to strengthen customer service and organizational skills
  • Experience in reservations and client coordination
  • Growth potential based on performance and consistency

Location Eligibility Applicants must be located in an eligible region, including: United States, United Kingdom, Mexico, Spain, Australia, or select LATAM regions. Hiring Process Selected applicants will be invited to a live interview where we’ll review the company, position responsibilities, compensation structure, training, available support, and next steps. Candidates will also have an opportunity to ask questions about the role during the interview. Apply If you’re dependable, organized, comfortable working with clients, and interested in a remote role involving bookings, reservations, customer support, research, and light itinerary coordination, we encourage you to apply.

Requirements

  • Comfortable communicating with clients
  • Organized and detail-oriented
  • Dependable with follow-up
  • Able to manage multiple requests
  • Comfortable researching information online
  • Confident using email and web-based systems
  • Self-motivated in a remote environment
  • Adaptable when plans or availability change
  • Professional and solution-focused
  • Willing to learn new systems and processes

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.careerjet.com
Prepare application

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